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NarvarNA

Engineering Manager, Notify

Narvar is an intelligent customer experience platform that helps retailers inspire long-term customer loyalty through seamless post-purchase experiences.

Narvar

Employee count: 201-500

Salary: 180k-230k CAD

Canada only

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Narvar is growing!We are hiring a strong and motivated Engineering Manager who will partner with our product team to develop experiences for our clients and their end consumers.

We are looking for people who will play a meaningful role in amplifying the value of our platform by assuring the seamless development and deployment of our product. You will lead complex technical projects, grow and mentor a high-performing team, and be an integral part of the hiring process.

Day-to-day

  • Design and build highly scalable, extensible, distributed systems through incremental delivery, aligned to a longer-term vision
  • Set a high technical bar, driving continuous improvement of software design, coding and quality practices
  • Lead the planning of new initiatives including translating requirements into work streams, and assessing and communicating delivery milestones.
  • Plan day-to-day activities for the team, working with stakeholders and team members, to balance feature delivery and operational health
  • Inform the technical roadmap to address technical debt and improve scalability/extensibility
  • Improve operational observability and effectiveness of system monitoring, reporting and alarming
  • Guide the team’s continuous improvement of the planning and execution processes
  • Mentor and grow your teammates

What we’re looking for?

  • 12+ years of experience as a professional software engineer building, scaling and extending SaaS products
  • 3+ years managing technical architecture design and leading initiatives from inception to delivery
  • Previous startup experience strongly preferred
  • You have hands-on experience in several general purpose languages
  • Extensive experience designing, building, and integrating with RESTful APIs
  • Experience with building and scaling relational and NoSQL database platforms (such as MySQL, Postgres, Cassandra, DynamoDB, MongoDB, Redis, Elasticache)
  • Experience with cloud computing platforms like Amazon AWS or Google Cloud Platform
  • Experience building high volume, high performance, and highly available products
  • Experience leading Agile teams with a focus on incremental delivery and improvement
  • Strong willingness and desire to both learn and mentor

Why Narvar?

We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform!

From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages.

Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Below is the estimated annual salary for this position and does not include the other components that make up a Narvar offer including: annual bonus, equity, and benefits.
The range reflects the minimum and maximum target for new hire salaries for the position across the US. Within the range, individual compensation packages are based on factors unique to each candidate, including but not limited to, skill set, education and certifications, and work location.
Narvar Pay Range
$180,000$230,000 CAD

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About the job

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Posted on

Job type

Full Time

Experience level

Manager

Salary

Salary: 180k-230k CAD

Location requirements

Hiring timezones

Canada +/- 0 hours

About Narvar

Learn more about Narvar and their company culture.

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At Narvar, we are fundamentally reshaping the post-purchase landscape through pioneering technology and a relentless focus on innovation. Our platform is engineered to transform the critical, yet often overlooked, phase of the customer journey into a powerful engine for loyalty and growth. By leveraging sophisticated artificial intelligence and machine learning algorithms, we empower over 1,500 of the world's most admired brands—including industry giants like Sephora, Levi's, and LVMH—to deliver seamless, personalized, and proactive experiences that don't just meet, but anticipate consumer needs. Our proprietary intelligent platform, IRIS™, processes billions of data points from countless consumer interactions, enabling us to provide unparalleled insights and predictive analytics. This allows our partners to offer precise delivery estimates, streamline returns, and communicate with customers across a multitude of channels with exceptional clarity and relevance.

Our commitment to innovation extends beyond just tracking and returns. We are at the forefront of developing solutions that tackle complex challenges such as delivery claim fraud and operational inefficiencies. Narvar's advanced AI-driven tools help retailers protect their revenue by intelligently identifying and mitigating risk, while simultaneously enhancing the experience for legitimate customers. We are not merely providing software; we are building a comprehensive ecosystem that connects retailers, carriers, and consumers in a more transparent and efficient way. Through our groundbreaking technology, we are revolutionizing the post-purchase journey, turning what was once a cost center into a significant opportunity for brands to build trust, foster advocacy, and secure sustainable, long-term growth in an increasingly competitive e-commerce environment. Narvar is dedicated to simplifying the everyday lives of consumers by making every post-purchase interaction a moment of delight.

Employee benefits

Learn about the employee benefits and perks provided at Narvar.

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Paid sick days

Narvar offers paid sick days for employees.

401(K)

Narvar offers a 401(K) retirement savings plan.

Paid holidays

Narvar offers paid time off for recognized holidays.

Life Insurance

Narvar offers life insurance coverage to its employees.

View Narvar's employee benefits
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Narvar

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