Pre Sales Solutions Engineer

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview

Job Description

As a member of the Sales Engineering Department, the Sales Engineer will work closely with the Sales Organization to develop and position solutions involving Motorola Solutions products.
The Sales Engineer is responsible for technical aspects of the sales process and works closely with the Sales Department involved to develop and position solutions involving Video Security & Access control Division products, writing specs for tenders, also answering to tenders, driving product tests and complex scenarios and internal/external training among others.
During the needs analysis process, confirm that the products meet the prospect’s requirements and assist in technical qualifications. Throughout the proposal process, articulate the technology and demonstrate Motorola’s solutions to both business and technical users. Position Motorola products relative to competition and formulate system designs that conform to both technical and budgetary requirements.
As this is an international position, international travelling may be required.

Your key responsibilities will include:

· Effectively disseminate product knowledge by providing thorough training to Sales Team.

· Manufacturing Representatives, Integrators, and End-Users.

· Articulate the technology and demonstrate differentiated value propositions to both business and technical prospects.

· Conduct compelling product demonstrations and lead technical discussions.

· Support Sales Team in responding to RFP’s and designing, specifying, and quoting systems.

· Develop and maintain strong relationships with customers and partners.

· Extensive travel to provide on-site support for integration, troubleshooting, and training.

· Collaborate with the Technical Support team in providing post-sales support to customers.

· Perform related duties as assigned.

· Monthly reporting on state of the territory.

· Administrative items including task assignment processes, calendar planning and backfill.

· Continuous self-development and increase knowledge of the technology portfolio.

Basic Requirements

Qualifications:

• 5+ years’ experience in Sales Engineering for a technology company

• Strong understanding of the video surveillance, body worn cameras and access control market

• Self-motivated and focused individual with a passion for technology and an aptitude for customer satisfaction

• Excellent verbal and written communication skills in: Enhlish and Italian (French as a plus)

• Excellent presentation skills, especially with remote technologies such as teleconference.

• Possesses strong analytical and troubleshooting skills

• Has a pleasant, friendly style of verbal and written communication

• Driving License and Car are a must.

• Technical:

• Intimate knowledge and experience with Windows troubleshooting tools and techniques

• Excellent knowledge of networking principles and IP communication

• Experience with computer hardware configuration and troubleshooting

• Experience with network equipment configuration and troubleshooting

Preference will be given to candidates with the following skills and experience:

• Experience in access control

• College degree or diploma of technology

• Prior experience in surveillance industry

• Microsoft and/or Cisco certifications

• Certification for any competitive products

Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan

Company

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].