MoonpigMO

Commercial Assistant

Moonpig Group plc is an international online greeting card and gifting platform, operating under the Moonpig brand in the UK, US, and Australia, and the Greetz brand in the Netherlands. They offer a wide range of personalized cards, gifts, flowers, and gift experiences.

Moonpig

Employee count: 501-1000

United Kingdom only
Our Ways of Working Principles:
We believe that most of us do our best work when we work together, but we know that everyone works in different ways, and quite frankly, has other commitments and responsibilities outside of work.As we further adjust to hybrid working, we want to take what we've learnt from working remotely and keep the flexibility that's enabled us to thrive and keep driving our business forward.
We have some core principles which support us in this:Do what’s rightTrust & give permissionDelivery matters
We understand ways of working can look different based on your role, team and you as an individual so we are here to support and discuss this with you during the interview process.
We’re excited to be hiring our very first Commercial Assistant — a brand new role designed for someone eager to explore a career in eCommerce.
This initial 12-month fixed-term opportunity offers hands-on experience in a fast-paced, high-growth business, supporting key teams across Buying, Trading, and Cards. You'll rotate through different areas of our Commercial function, gaining insight into how brilliant products and campaigns come to life.
If you’re curious, proactive, and ready to learn, this could be the perfect first step in your Commercial career.

Key Responsibilities

  • Be the go to person for all day to day tasks and queries around the Partnership investment project
  • Work with Buyers to review monthly plans and update content calendars and to understand monthly and yearly funding in order to understand priorities
  • Support buyers in securing supplier-funded promotions and maximizing revenue.
  • Work with Content, CRM, and Marketing teams to execute brand activity and promotions.
  • Conduct regular site walks to capture and review brand activity and ensure strong execution.
  • Manage rebate processes with Finance and ensure compliance.
  • Provide suppliers with performance feedback, sales data and campaign insights

About you:

  • You don’t need to have any experience for this role - this role is about potential. Whether you’re a recent graduate, making a career switch, or simply excited about eCommerce, we’re looking for someone who’s enthusiastic about Moonpig and ready to hit the ground running
  • Organised with strong attention to detail
  • Great communication and teamwork skills
  • Confident working with data and drawing insights
  • Eager to learn, take initiative, and get involved across a variety of projects

What You’ll Gain:

  • Exposure to multiple Commercial teams and how they work together to deliver great customer experiences
  • Ownership of meaningful tasks that contribute directly to business success
  • Development of key business skills including cross-functional collaboration, data analysis, and stakeholder management
  • The chance to build a strong foundation for a long-term Commercial career
  • A supportive team environment that encourages fresh ideas and celebrates growth
Want to hear more?Find out more about Moonpig Group and what it has to offer here!Moonpig’s Commitment to Equality, Diversity and Inclusivity
At Moonpig Group, we’re committed to creating an inclusive and caring culture with brilliant people who feel a real sense of belonging. We welcome and celebrate all diverse backgrounds to Moonpig Group, from working parents who need flexibility with their hours to individuals who are neurodiverse and prefer to work a certain way.We’re proud to have several employee-led committees within our organisation, including the LGBTQ+, Gender Balance, Neurodiversity and our EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) Committees.We’ll continue to push for diversity and that sense of belonging so that all Moonpig Group employees feel safe and comfortable to be their true authentic self at work.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

United Kingdom +/- 0 hours

About Moonpig

Learn more about Moonpig and their company culture.

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Moonpig's customers are at the heart of everything we do. We understand that our customers are looking for more than just a product; they're seeking ways to connect with the people they care about most and to celebrate life's important moments, big or small. Whether it's a milestone birthday, a new arrival, a surprise engagement, or simply a 'just because' moment, our customers face the challenge of finding unique, personal, and heartfelt ways to express their feelings. This is why we've built an ever-growing range of thousands of cards, thoughtful gifts, and beautiful flower bouquets, ensuring there's something for every occasion and every relationship. We recognized early on that in a fast-paced world, convenience is key. Our customers needed a way to send personalized sentiments easily, without compromising on quality or thoughtfulness. That's why we invested heavily in technology, creating an intuitive online platform and a feature-rich mobile app that allows customers to send cards and gifts from the palm of their hand, wherever they are.

Our customers also told us they value personalization and a wide selection. They don't want to send generic items; they want to create something truly special. To meet this need, we've developed features like AI-generated 'smart text' for card messages, the ability to add personalized video and audio messages, and even group cards. Our platform leverages data science and AI to offer a tailored experience, reminding customers of important dates and suggesting the perfect card and gift based on their purchasing history and the recipient. We know that finding the perfect gift can sometimes be overwhelming, which is why our technology is designed to make the selection process effortless yet incredibly thoughtful. Furthermore, our customers expect reliability and quality. We've built a multi-tiered operations network, including our own production sites and partnerships with best-in-class third-party suppliers, to ensure flexibility, scalability, and resilience, especially during peak periods. We're committed to providing thick paper cards and the freshest flowers. By focusing on these customer needs – connection, personalization, convenience, variety, and quality – Moonpig aims to be the ultimate gifting companion, helping people create and share moments that matter.

Employee benefits

Learn about the employee benefits and perks provided at Moonpig.

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Eye care vouchers

Eye care vouchers

Private Dental Plan

Private dental plan

Dog Allowed

Dog-friendly offices

Cycle2work Scheme

Cycle to work scheme

View Moonpig's employee benefits
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Moonpig

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