Customer Support Representative

At Monzo, we’re building a new kind of bank. One that lives on your smartphone and built for the way you live today. By solving your problems, treating you fairly and being totally transparent, we believe we can make banking better.

We’re building the best bank in the world

A bank you'd be proud to use - and that means bringing together a talented team with diverse experiences, backgrounds and skills.

We believe there should be an alternative to the banking of the past: we're focused on solving problems, rather than selling financial products, making your financial life simpler, and giving you complete control from your smartphone.

Internally, we encourage an open, collaborative, inclusive working environment. We contribute to open source software, and we continually engage with our wonderful community. We’re hiring talented, creative problem-solvers to help us build the bank of the future. Join us!

We’re a growing, fast-paced team based in the heart of East London

Less than 5 minutes walk from Liverpool Street, we’re a team of just over 1600 people building a bank. We're taking care of everything from regulation, to app development, to card distribution, and more.