Miratech hiring Conversational Designer (Google Dialogflow) • Remote (Work from Home) | Himalayas
MiratechMI

Conversational Designer (Google Dialogflow)

Miratech is a global IT services and consulting company that supports digital transformation for large enterprises and startups, focusing on customer experience and software engineering.

Miratech

Employee count: 501-1000

India only

We are looking for a highly skilled Conversation Designer to craft engaging and effective conversational experiences for voice assistants. The ideal candidate has a deep understanding of Natural Language Understanding (NLU) concepts, experience of working with Google Platform, strong designer skills.

Requirements

  • 3+ years of experience designing conversational experiences for voice-based bots.
  • Experience working with conversational AI platforms, especially Google Dialogflow.
  • Strong writing skills, with an ability to write natural, human-centric dialogue.
  • Familiarity with call center operations, IVR/ Voice bot logic, and telephony systems (e.g., Twilio, Genesys, Avaya).
  • Proven ability to create engaging and intuitive conversational user experiences using Visio, draw.io or any other suitable tools.

Benefits

  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

About the job

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Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

India +/- 0 hours

About Miratech

Learn more about Miratech and their company culture.

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At Miratech, our core mission is to empower visionaries to change the world. We are a global IT services and consulting company dedicated to bridging the gap between global enterprise innovation and start-up agility. For over three decades, we have been at the forefront of supporting digital transformation for some of the largest enterprises on the planet. Our approach involves partnering with a diverse range of organizations, from large corporations to nimble startups. This allows us to remain at the cutting edge of technological advancements and to develop solutions that genuinely enhance our clients' businesses. Our culture is built upon the principle of 'Relentless Performance.' This commitment to excellence is reflected in our track record, with over 99% of Miratech's engagements since our inception in 1989 meeting or exceeding scope, schedule, and budget objectives. We believe in fostering a work environment where our team members can thrive and contribute to impactful projects that shape the future of various industries.

Our values are deeply embedded in everything we do. We strive for versatility, encouraging our teams to embrace new challenges and continuously expand their skill sets. This adaptability ensures we are prepared for the evolving demands of the technology landscape. Earning trust through reliability is paramount; we take ownership, honor our commitments, and consistently go above and beyond to achieve our clients' goals. Miratech operates across five continents and in numerous countries, with a dedicated team of nearly 1000 professionals. We are proud of our consistent growth and the recognition we've received from industry bodies like the International Association of Outsourcing Professionals® (IAOP®), which has included us in The Global Outsourcing 100® list for ten consecutive years. We are more than just a technology provider; we are a partner in innovation, committed to helping our clients navigate the complexities of the digital world and achieve their strategic objectives. Our expertise spans Customer Experience (CX) consulting, software engineering, and managed IT services, ensuring comprehensive support for our clients' transformative journeys.

Employee benefits

Learn about the employee benefits and perks provided at Miratech.

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Language courses

Company-sponsored language courses.

Health insurance

Comprehensive health insurance package.

Work From Anywhere Culture

Flexibility that comes with remote work.

Company social events

Regular team-building company social events.

View Miratech's employee benefits
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Miratech

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