Associate Director, Experience Design

Method is a global design and engineering consultancy founded in 1999. We believe that innovation should be meaningful, beautiful and human. We craft practical, powerful digital experiences that improve lives and transform businesses. Our teams [based in New York, Charlotte, Atlanta, London, and remote] work with a wide range of organizations across Healthcare, Financial Services, Retail, Automotive, Industrial, Communications, and several other industries.

Method is part of GlobalLogic, a digital product engineering company. GlobalLogic integrates experience design and complex engineering to help our clients imagine what’s possible and accelerate their transition into tomorrow’s digital businesses. GlobalLogic is a Hitachi Group Company.

As Associate Director of Experience Design, you will lead multidisciplinary design projects from experience definition through execution. Your tasks will include framing opportunities with clients, structuring and running research activities, planning and facilitating collaborative workshops driving concept explorations, prototyping the future of our client’s products and services and overseeing the creation of high fidelity design solutions. You’ll guide your team and others in communicating complex concepts in written, diagrammatic and visual formats and support product and engineering teams in bringing digital products and services to market by translating strategies into actionable outcomes.

Travel for team and client meetings is required, typically up to 15%.

Responsibilities:

• Define and design multi channel digital solutions with different disciplines in a highly collaborative environment
• Partner closely with clients, serving as an internal champion to ensure our work meets their needs and also serving as an advisor to further their business aspirations through design.
• Lead multidisciplinary teams through complex projects
• Plan, conduct, and interpret primary and secondary research to inform the user interaction and visual direction of a product or service. Research methods include user and business stakeholder interviews, generative customer research, usability evaluations, concept validation, and user testing
• Collaborate on and influence the different stages of a digital product—this includes shaping project scope, driving internal and external strategy, and conducting research
• Plan and host collaborative workshops and work sessions with internal and external teams
• Lead teams in the creation of experience or product design artifacts including archetypes, customer journeys, service blueprints, ecosystems, initial concepts, prototypes, design directions, design systems and detailed design documentation.
• Mentor and/or manage others in the experience design discipline
• Impact Method through common missions that create a diverse organization, further the quality of our work and support the growth and success of our business
• Practice responsible design (accessible and inclusive)
• Foster a culture of curiosity across design, product and technology that manifests in how projects are framed and executed.

Qualifications:

• Demonstrated success in defining, creating, and launching digital products and services
• 7+ years experience in design research, digital strategy, digital product design and/or service design. Your story/portfolio reflects a solid foundation in understanding the complexity and intricacies of business problems. Your work to solve these is an appropriate mix of pioneering and pragmatic.
• 1+ year team management experience either in HR capacity or project team leadership
• Undergraduate and/or Masters Degree in Design[product, visual/interaction, architecture, industrial], Human Factors, Engineering [mechanical] or equivalent professional experience
• Effective time management skills to balance project schedule with fast-paced deadlines
• Excellent verbal/written communication and presentation skills, with the ability to successfully articulate design concepts and intent to your team and your client
• Ability to collaborate with Technologists as it pertains to developing digital products

Why Method?

We look for individuals who are smart, kind and brave. Curious people with a natural ability to think on their feet, learn fast, and develop points-of-view for a constantly changing world find Method an exciting place to work. Our employees are excited to collaborate with dispersed and diverse teams that bring together the best in thinking and making. We champion the ability to listen, and believe that critique and dissonance lead to better outcomes. We believe everyone has the capacity to lead and look for proactive individuals who can take and give direction, lead by example, enjoy the making as much as they do the thinking, especially at senior and leadership levels.

We believe in work/life balance. Seriously. We offer a ton of competitive perks, including:

• Continuing education opportunities
• Flexible PTO and work-from-home policies
• 401K matching
• Health, Dental and Vision benefits, starting on day 1
• Company lunches, company outings, along with a lot of snacks
• Health and wellness programs
• Other location specific perks (just ask!)

Next Steps

If Method sounds like the place for you, please submit an application. Also, let us know if you have a presence online with a portfolio, GitHub, Dribbble or other platform.

* For information on how we process your personal data please see Privacy.

* If you are a California resident, more details on how we process your personal information can be found in the CCPA Recruitment Privacy Notice (https://www.globallogic.com/privacy/ccpa-recruitment-privacy-notice/)"

Colorado Applicants (Colorado Equal Pay for Equal Work Act Disclosure): The starting salary range for this role to be performed in Colorado is estimated to be between $130,000 to $175,000 annually. This salary range is specific to Colorado residents only, and provided as a general estimate. The amount offered may be higher or lower. Method takes many factors into making an offer, including candidate qualifications, work experience, operational needs, travel and onsite requirements, internal peer equity, prevailing wage, responsibilities, and other market and business considerations.

New York City Applicants (New York City Local Law 32; Pay Transparency Law): The starting salary range for this role to be performed in New York City is from $145,000 to $190,000. This salary range is specific to New York City residents only, and provided as a general, good faith estimate. The amount offered may be higher or lower. Method takes many factors into making an offer, including candidate qualifications, work experience, operational needs, travel and onsite requirements, internal peer equity, prevailing wage, responsibilities, and other market and business considerations.