Message Broadcast

Convey, formerly known as MessageBroadcast, is a long-standing leader in providing sophisticated customer engagement solutions tailored for highly regulated industries. The company has recently undergone a rebranding to better reflect its evolved vision and commitment to transforming customer experiences through the use of intelligent workflows. This new identity as Convey underscores the company's focus on creating proactive, compliant, and streamlined interactions that deliver measurable impact for its clients, particularly within the utilities, finance, healthcare, insurance, retail, and telecommunications sectors. The transition to Convey follows a series of strategic combinations with other industry innovators, including Aerialink, i2sms, and Agent511, which have significantly expanded the company's capabilities and deep domain expertise. This strategic growth accelerates Convey's mission to modernize customer engagement at a significant scale, setting new standards for how regulated industries connect with their customers.

At its core, Convey delivers intelligent customer workflows designed to humanize connections within complex regulatory environments. The company's purpose-built platform transforms compliance requirements into streamlined, efficient experiences. This approach not only helps organizations modernize their operations but also enables them to set new benchmarks for customer engagement while effectively managing millions of interactions. Convey's solutions are engineered to anticipate customer needs, increase operational agility, and ultimately exceed customer expectations. By focusing on a workflow-driven approach, the company provides more than just communication tools; it delivers intelligent, actionable journeys that are foundational to building trust and loyalty. With decades of proven performance in mission-critical moments, Convey continues to be a trusted partner for the world's most admired brands, helping them remain relevant and effective in the moments that matter most.