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MercuryME

AI Solutions Architect - Bot Strategy & Scale

We’re building banking for startups. We emphasize beauty and usability, and customers seem to love our product.

Mercury

Employee count: 201-500

United States only

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A tech company is seeking an AI Solutions Architect to enhance its customer-facing chatbot and AI agent experience. This role will focus on defining strategies for customer interaction with AI, optimizing workflows, and ensuring high standards of security and compliance. The ideal candidate should possess 1–3 years of experience in AI chatbot configuration and extensive knowledge of backend customer support operations. The role offers a competitive salary range based on location and experience.
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About the job

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Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

United States +/- 0 hours

About Mercury

Learn more about Mercury and their company culture.

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We’re building banking for startups. We emphasize beauty and usability, and customers seem to love our product.

We care about what we’re building and how we build it.

Think actively

Question processes. Give thoughtful responses. Find the best way instead of going by how it’s always been done.

Appreciate quality

Take pride in crafting a lasting product. Work with the best equipment. Invest in great things that improve your life.

Be super helpful

Go above and beyond to solve problems. Exercise empathy. Deliver magic to customers and coworkers.

Maximize efficiency

Minimize unnecessary meetings and management. Work together with others to get the job finished.

Act with humility

Treat everyone with respect. Leave egos at the door.

Focus on product

Ask yourself how the product can be better today than it was yesterday.

Employee benefits

Learn about the employee benefits and perks provided at Mercury.

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Company retreats

Annual company retreats so you can meet everyone in person.

Book budget

Learning and development budget per year to grow your skills.

Healthcare benefits

Medical, dental, and vision insurance for employees and dependents.

12-weeks parental leave

12-weeks parental leave for all parents to support you and your family.

View Mercury's employee benefits
Claim this profileMercury logoME

Mercury

Company size

201-500 employees

Founded in

2016

View company profile

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