Associate Workers' Compensation Consultant

Company:

Description:

Mercer Marsh Benefits (MMB) is seeking candidates for the following position based in the Sydney office:

Associate Workers Compensation Consultant

What can you expect?

Your role as Associate Workers Compensation Consultant is to provide professional operational support to all Mercer Marsh Benefits colleagues and clients through the administration of injury management software, insurer liaison, back-office injury management accountabilities and supporting the wider team with administrative tasks.

The role is an ideal entry level position in Workers Compensation consulting and injury management profession, with an opportunity for significant on the job development and progression of a career in this space.

You will have significant exposure to a number of large national employers, providing support to both your colleagues and clients;

• Triaging and lodgement of new claims
• Inbox management
• Systems management
• Document and filing management
• Record management
• Data entry

In addition, there will be general administrative tasks including but not limited to;

• Vendor management – purchase orders, vendor forms, invoicing
• Project management – project set up/closures, user access, reporting, project tracking and analysis of utilization on the project
• Allocation of work and projects
• Expense management including receipts for the team
• Travel bookings
• Document preparation and formatting

What is in it for you?

• Leading training and development in leading insurance broker and risk advisor
• Professional environment where your career path really matters and is supported in our global organization
• Great team environment with energetic and supportive colleagues
• Genuine work life balance with hybrid work environment
• Exposure to Australia’s largest national clients

In this role you will be responsible for:

• Administering preferred injury management software (SolvInjury, Elumina, DoneSafe) for selected clients and maintaining this database
• Insurer liaison with respect to injury management activities
• Intermediate Microsoft Suite (Word, Excel, PowerPoint) skills;
• Produce and/or format reports, manuals, presentations and other correspondence or documents;
• Generate invoices;
• Organise and maintain file system, file correspondence and other documentation;
• Maintain database and spreadsheet files;
• Support Workers Compensation team during busy periods;
• Read and route incoming correspondence;
• Take, type and distribute meeting minutes;
• Assist with workers compensation payroll and wage reimbursements
• Other tasks as directed by manager.

We would like you to have:

• High School Certificate or equivalent;
• Tertiary qualifications in administration or related studies;
• Undertake Company directed compliance training
• Experience working in an office type environment and a demonstrated proficiency in the utilisation of Microsoft office-based platforms is preferred
• Strong attention to detail/accuracy
• Excellent written and verbal communication skills
• Confident and considered decision maker
• Good organisation and time management skills
• Computer literate (word and excel)
• Enjoy working in a team environment
• Tier 1 compliancy will be required and facilitated by Mercer Marsh Benefits upon commencement
  

About Marsh:

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy, and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Note: the changes to our hybrid work policy do not apply to officially designated remote workers and are subject to any works council or local legal requirement.

At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family.

Marsh is proud to be an accredited Family Friendly Workplace, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search “Marsh” under endorsed employers.

Applications will only be accepted from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal record check prior to commencement of employment.