Latvia onlyMapon is a leading fleet management and asset-tracking solution provider in Northern Europe, seeking a Client Support Specialist for its evening shift. The ideal candidate will provide remote communication with clients, troubleshoot solutions, and help with day-to-day tasks.
Requirements
- Previous client support experience of +2 years
- Experience using ticketing tools such as Intercom, Zendesk, HubSpot, etc.
- Previous experience in the IoT field will be valued
- Great organizational skills
- Effective communication skills
- Willingness and ability to help people
- Ability to react quickly and concentrate in stressful situations
Benefits
- Monthly gross salary at 1600 EUR during the probation period, and 1700 EUR after the probation period
- Evening schedule (Monday-Friday 16:00-24:00)
- Option to work remotely or in the office
- Paid lunches and fruit in the office
- Personalized employee benefits after the probation period
- Additional paid holidays, including your birthday and paid study leave
- Annual learning budget for enhancing your skills and knowledge
- Free parking at the office
- Opportunity to work outside Latvia for up to 90 days a year
- Dedicated budget for team-building events
- Paid participation in major sports events
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