Analista de CX

We’re challenging the outdated notion that real men shrug their shoulders and carry on.

By empowering men with all the information and choices they need to proactively own their wellbeing, we can turn a corner.

We’re here to be your own personal manual. A guide to owning your health and happiness. Giving you all the tools you need to be good to you.

Nearly 90% of men don't seek help unless they have a serious problem.

This stat sucks. It’s actually quite scary. We’re here to fix it as best we can.

WHAT WE BELIEVE

The first step is to open up and talk - no issue too embarrassing, no subject too taboo. Then to embrace holistic solutions, avoiding quick fixes. Looking after yourself from top to bottom, inside and out.

From meh to YEAH!

We’re no strangers to the pitfalls of ignoring your well-being.

We started Manual because we spent years sweeping everything under the carpet until everything piled up and the carpet wore out.

Overweight, anxious, unable to sleep, run down and fatigued are just some of the problems we’d stacked up between us. Not a pretty sight.

We began to talk to each other, then to others, and actively sought help. The more we talked, the better we felt. The more we got to know about the solutions, the more we implemented them into our lives. And guess what? Looking after yourself head to toe, inside and out, really works.

But hey, we’re far from fixed, it’s a journey. We’re building Manual for all of us. To help figure out the best routes to well-being central.

So grab the guide, shift gears, and let’s get rolling. Health and happiness? Let’s do this.

OUR VALUES

We embrace the journey together: We recognise that we’re better together as one inclusive team; we support and challenge each other whilst looking after our health and the people all around us. We stay positive and always take the time to celebrate our successes.

We put our patients at the heart of what we do: We care deeply about our patients, our work improves their lives. We are bringing their voice into every action we take. We're obsessed with solving their health problems. We're always looking for ways to raise the bar and go the extra mile for each and every one of them.

We are owners: We own the decisions we make and follow through with what we say we’re going to do. We commit, and agree to disagree, so that we can get things done. We do what we say thoroughly and well, feeling proud about our work.

We make it happen: We have life changing ambition! We thrive on our mission and the challenges it presents. We're bold on what we can achieve and make brave decisions to get there; we're go-getters, doing today not waiting for tomorrow as we strive to realise our vision.

We improve each and every day: We’re eager to learn, we're incredibly curious, and forever seeking ways that we can continue to grow. We don't over-analyse the theory, we constantly iterate to improve. We passionately believe that daily improvements lead to more meaningful impact and results.