Customer Success Business Partner (US)

At Lyric, we're driven by a mission to create a world where intelligence and innovation fuel smarter, more resilient supply chains. We understand that today's supply chain teams are the unsung heroes of their organizations. They navigate constant change, meet demanding service levels, control costs, and manage risk—all at once. These dedicated professionals deserve tools that empower them to innovate quickly and on their own terms. That's why we built Lyric: to equip these heroes with the next generation of supply chain AI.

Our journey began in 2022, but our roots run much deeper, stemming from years of working closely with global enterprises and helping them tackle complex supply chain challenges. Through this experience, one thing became abundantly clear: existing supply chain solutions, whether rigid off-the-shelf software or slow and costly custom-built systems, were holding companies back. We knew there had to be a better way, and we set out to create it. The Lyric Studio is our answer. It's a comprehensive platform designed to harmonize large data sets, advanced supply chain science, configurable workflows, and professional-grade applications all in one place. Whether our clients are utilizing a Ready App, leveraging no-code configurations, or developing custom algorithms, we enable every team member to contribute to smarter, more sustainable supply chain solutions. We empower supply chain organizations to innovate on their own terms. Fortune 500 enterprises are already using Lyric to save millions of dollars by building powerful custom applications in areas such as stockout prediction, order promising, and network optimization. We're passionate about helping enterprises build better supply chains by empowering their teams with a platform that brings together the best of data, algorithms, workflows, and accelerated computing.