(Global) Technical Service Engineer - UK

"Conquering cancer through AI"

Lunit, a portmanteau of ‘Learning unit,’ is a medical AI software company devoted to providing AI-powered total cancer care.

Our AI solutions help discover cancer and predict cancer treatment outcomes, achieving timely and individually tailored cancer treatment.

🚩 Roles & Responsibilities

• Assist Lunit's customers and partners with the preparation and install of Lunit INSIGHT solutions in various environments
• Lead discussions about the technical aspects of Lunit INSIGHT integrations in various settings, in close cooperation with Lunit colleagues from other teams
• Provide technical support and troubleshooting as part of a multidisciplinary Customer Success Management team
• Provide training sessions and documentation for colleagues, partners and customers
• Collect feedback and requests for product improvements, and communicate them to headquarters

Requirements

🎯 Qualifications

• Over 5 years of experience with PACS, RIS or hospital system operations and workflows
• Extensive knowledge of interoperability in the medical domain and of communication standards such as DICOM and HL7
• Solid understanding of the Linux CLI
• Strong troubleshooting, organizational, training and team communication skills
• Proficient in English
• Bachelor’s degree

🏅 Preferred Experiences

• Experience with implementing various open source software and containerization
• Experience with cloud systems (e.g., AWS, Azure and GCP) and APIs
• Understanding of databases and web servers (Nginx, Apache)
• Scripting skills (e.g., shell scripts, Bash, Python)
• Experience in the medical industry or HealthCare IT
• Experience with medical AI
• Second language (French, German and/or Spanish)

📝 How to Apply

• CV (resume, free format) submission required

🏃‍♀️ Hiring Process

• Document Screening → 1st Competency-based Interview → 2nd Competency-based Interview → Culture-fit Interview → Onboarding

🤝 Work Conditions and Environment

• Work type: full-time
• Working from home
• Salary: after negotiation

🎸 ETC

• If you misrepresent your experience or education or provide false or fraudulent information in or with your application, it may be grounds for cancellation of the employment.