FT Customer Support Representative - Work From Home
Lugg is an on-demand moving and delivery platform that instantly connects users with movers and a truck.
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[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $52K per year / Competitive benefits - As a Customer Support Rep you'll: Provide email, chat and SMS support to Customers, Luggers & Retailers; Achieve world-class customer satisfaction ratings; Perform real-time analysis and problem-solving of orders to provide optimal solutions for Lugg stakeholders; Strategically think about operational improvements and efficiencies...Hiring Fast >>
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About Lugg
Learn more about Lugg and their company culture.
We're on a mission to change the way the world moves. Founded in 2014, we set out to solve a problem that everyone has faced: the stress and hassle of moving furniture and large items. We realized that while you could push a button and get a ride or a meal, there was no easy way to get a truck and muscle when you needed it most. That's why we built Lugg—to connect you instantly with professional movers and a truck, making moving anything as simple as requesting a ride.
We believe that moving shouldn't be a burden. Whether you're moving into a new apartment, buying a couch from a neighbor, or picking up a store purchase, we're here to handle the heavy lifting. Our platform is designed to be fast, reliable, and transparent, giving you peace of mind that your belongings are in good hands. We're a team of builders, problem solvers, and optimists who are passionate about using technology to improve everyday life. We're proud to be backed by some of the world's leading investors, including Sequoia Capital and Y Combinator, as we continue to expand our footprint and help more people move with ease.
Tech stack
Learn about the tools and technologies that Lugg uses to build, market, and sell its products.
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Employee benefits
Learn about the employee benefits and perks provided at Lugg.
Paid Time Off
Competitive time off policy.
Equity
Early stage equity options for employees.
Flexible Schedule
Flexible working hours and remote options for corporate roles.
Lugg
Company size
11-50 employees
Founded in
2014
Chief executive officer
Jordan Brown
Markets
Employees live in
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