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CrossFitCR

FT Customer Support Representative (Work From Home)

CrossFit, LLC is a global fitness company that offers a branded fitness regimen of constantly varied functional movements performed at high intensity. It operates through a network of affiliated gyms and provides education and certifications for trainers.

CrossFit

Employee count: 201-500

Salary: 56k-56k USD

United States only

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[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-style service to the CrossFit community, cultivating lifetime loyalty to the brand by fielding inquiry emails; Resolve (or escalate) customer inquiries, complaints, and feedback quickly and efficiently; Serve as the conduit from the CrossFit Games to the public and participants (athletes) who have questions or need information; Provide backend support for all virtual and in-person CrossFit Games competitions; Update macro's and write FAQ articles...Hiring Fast >>

About the job

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Posted on

Job type

Full Time

Experience level

Mid-level

Salary

Salary: 56k-56k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About CrossFit

Learn more about CrossFit and their company culture.

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CrossFit, LLC is dedicated to improving health, happiness, and performance for individuals worldwide. Many people face challenges in finding a fitness regimen that is engaging, effective, and sustainable. CrossFit addresses this by offering constantly varied functional movements performed at high intensity, a methodology that has helped millions achieve transformative results. Our customers, whether they are new to fitness or seasoned athletes, often seek a program that not only builds physical strength and endurance but also fosters a sense of community and personal growth. CrossFit provides this through a global network of affiliated gyms, known as 'boxes', where individuals can experience the benefits of our program in a supportive and motivating environment. We understand that our customers are looking for more than just a workout; they are looking for a lifestyle change that empowers them to tackle any physical challenge and live healthier, more fulfilling lives.

Our approach is centered on making fitness accessible and adaptable to everyone, regardless of their current fitness level. Coaches at CrossFit affiliates are trained to scale and modify workouts to be appropriately challenging for each individual, ensuring that everyone can participate safely and effectively. This personalized approach helps our customers build confidence and see measurable progress. The community aspect is a cornerstone of the CrossFit experience. When people train together, sharing in the effort and celebrating each other's achievements, it creates a powerful sense of camaraderie and accountability. This supportive ecosystem is crucial for long-term adherence and success. CrossFit also extends beyond the physical, offering educational resources and certifications for trainers, further strengthening the quality and consistency of our programs globally. We aim to equip our community with the tools and knowledge to not only improve their own fitness but also to inspire others. Our customers' desire for a holistic approach to well-being, encompassing physical fitness, mental resilience, and social connection, is at the heart of everything we do.

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CrossFit

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