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LucidyaLU

Software Quality Assurance - Remotely

Lucidya is an AI-powered unified customer experience management (CXM) platform designed to support CX and Marketing leaders in large enterprises, governments, and SMEs across the Arab world, enabling them to turn raw data into meaningful interactions and actionable insights.

Lucidya

Employee count: 51-200

Egypt only

We are looking for a junior Quality Assurance (QA) engineer to work on manual testing to ensure product quality. QA engineer responsibilities include designing and implementing tests plans, debugging and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.) The QA technician role plays an important part in our company’s product development process. Our ideal candidate will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs, while being cost-effective. If you hold an engineering background and enjoy providing end-to-end solutions to software quality problems, we’d like to meet you. Ultimately, you should monitor all stages of software development to identify and resolve system

malfunctions to meet quality standards.

Responsibilities

    • Review requirements, specifications and technical design documents to provide timely and meaningful feedback.
    • Create detailed, comprehensive and well-structured test plans and test cases.
    • Estimate, prioritize, plan and coordinate testing activities.
    • Identify, record, document thoroughly and track bugs.
    • Perform thorough regression testing when bugs are resolved.
    • Develop and apply testing processes for new and existing products to meet client needs.
    • Liaise with internal teams (e.g. developers and product managers) to identify system requirements.
    • Monitor debugging process results.
    • Investigate the causes of non-conforming software and train users to implement solutions.
    • Track quality assurance metrics, like defect densities and open defect counts.
    • Stay up-to-date with new testing tools and test strategies.

Requirements

  • BS/MS degree in Computer Science, Engineering or a related subject.
  • Background and career interest in software quality assurance.
  • Strong knowledge of software QA methodologies, tools and processes.
  • Experience in writing clear, concise and comprehensive test plans and test cases.
  • Understanding of Agile/Scrum development process.

About the job

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Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

Egypt +/- 0 hours

About Lucidya

Learn more about Lucidya and their company culture.

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At Lucidya, we're passionate about hiring the best talent to do their very best work. With our headquarters in Riyadh and offices in different countries around the world, we are funded by some of the most reputable investors in the region. We are scaling rapidly to meet the increasing demand for our products, which are designed to deliver breakthrough customer experiences. Our AI-powered unified customer experience management (CXM) platform is built to support CX and Marketing leaders in large enterprises, governments, and SMEs across the Arab world. We empower organizations to turn raw data into meaningful interactions and actionable insights, allowing them to build human connections and drive real business impact, safely and securely.

We believe in the transformative power of AI to revolutionize how businesses understand and engage with their customers. Our platform offers the most accurate Arabic sentiment analysis by understanding different Arabic dialects and slang, achieving unmatched accuracy for analyzing Arabic content. This provides a 360º view of customers by consolidating all customer interactions across many digital channels – whether via social media, emails, rating websites, or chat – into one platform. We pride ourselves on providing exceptional customer success service, with dedicated Customer Success Managers who understand your audience to ensure you are getting the most out of our platform. Ranked as the highest-rated in our category by users in the MENA region and among the best in the world, we serve a wide array of industries including Telecoms, Financial Services, Healthcare, Restaurants, Sports, Media & Entertainment, FMCG, Travel & Tourism, Marketing Agencies, Automotive, and Government & Consulting. We are committed to fostering an innovative work environment and have been recognized as a Great Place To Work® in the Middle East. Our mission is to give brands the power to deliver game-changing customer experiences.

Employee benefits

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Hybrid remote options

Available for selected roles.

Professional Development Budget

Budget for professional development.

One-of-a-kind office space

Office space with recreational zones.

Generous vacation

Generous allocation of vacation days.

View Lucidya's employee benefits
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Lucidya

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Lucidya hiring Software Quality Assurance - Remotely • Remote (Work from Home) | Himalayas