HimalayasHimalayas logo
LoopLO

Partner Manager, APAC

Loop is a return management platform that grows with brands.

Loop

Employee count: 201-500

Australia only

Stay safe on Himalayas

Never send money to companies. Jobs on Himalayas will never require payment from applicants.

This is an exciting opportunity to become Loop's first Partner Manager in Australia, where you will serve as both an advocate and expert on Loop's platform for the APAC market. This role sits in our Partnerships team, and you'll be building, leading, and deepening relationships across the logistics, technology, and agency partner ecosystems, helping to achieve Loop's expansion goals in the Australian market.

This is a pivotal role where you'll be directly contributing to Loop's international expansion, building out a network of deeply engaged partners who can integrate and/or support Loop's local merchant needs, and accelerate our Australian go-to-market (GTM) goals.

Loop is a remote-first company, with our teams working remotely globally. This role will be fully remote-based in Australia, and we have a strong preference for those who are located in Sydney or Melbourne and have a deep background and understanding of the Australian e-commerce ecosystem.

What You'll Do:

  • Build and expand relationships with top Australian logistics, technology, and agency partners (3PLs, carriers, WMS, ERPs, Shopify agencies, tech platforms, etc.) with the goal of driving new referrals, pipeline growth, and closed revenue.
  • Manage and own a pipeline of partner-sourced sales opportunities, working alongside go-to-market leadership & Account Executive teams to support complex sales cycles.
  • Create and execute joint business plans with partners to develop go-to-market strategies that drive mutual benefit and pipeline growth for both Loop and our partners.
  • Align cross-functionally with PMM, Marketing, Sales, and Merchant Success to drive repeatable GTM playbooks in the region.
  • Collaborate with Marketing to identify opportunities that amplify & strengthen Loop's regional brand awareness across the logistics, tech, and agency ecosystems via campaigns, co-marketing, case studies, and events.
  • Assist Loop's Product team with identifying and evaluating high-value product opportunities with key partners in the region.
  • Develop a region-specific point of view on how Loop can achieve its growth objectives with each key partner, and build the plan for how to execute on those objectives.
  • Support negotiating commercial agreements for both new and existing partnerships.
  • Become the face & owner of a highly dynamic ecosystem of partners actively engaged with the Loop brand, platform & prospects.
  • Travel regularly to meet our ecosystem partners in person across Australia.

Your Experience:

  • You have a deep understanding of the Australian e-commerce ecosystem, spanning logistics, technology platforms, and agency partners, and an existing network of local relationships.
  • 4+ years of channel, partnerships, or ecosystem sales experience in a client-facing role with a proven track record of hitting revenue targets, owning/forecasting a pipeline, and creating go-to-market playbooks.
  • Highly resourceful and entrepreneurial operator who can work with a high level of autonomy in a fast-moving company and collaborate with cross-functional, global teams.
  • Broad partner ecosystem acumen, you know how ecommerce businesses work in the Australian market and are knowledgeable in current/future practices, trends, and technology.
  • Strategic agility, you see ahead, anticipate relationship and decision-making dynamics, and naturally adapt to situations.
  • You're a strong active listener and communicator, and have examples of how you've brought consensus to a variety of challenging situations.
  • You are willing and able to travel within Australia (and occasionally internationally) to meet with new and existing partners.
Loop Story
Commerce should feel effortless. Every product adored, every order perfect, every customer loyal for life. But reality is messier: operations get tangled, margins grow thin, and trust is fragile. That’s where Loop steps in. We create confidence where commerce fails.
We started by fixing returns and exchanges. Today, we’re building a connected commerce operations suite — powering everything from order tracking to fraud prevention, with hundreds of innovations in between. Grounded in data and insight, our platform helps merchants make smarter decisions with every transaction. Over 5,000 of the world’s most loved brands trust Loop to turn cost centers into growth engines. Our mission is simple: protect margins, delight customers, and help merchants build businesses that last.
Life at Loop is rooted in our core values. We balance high empathy with high standards, knowing that work is better when we can show up authentically and resilience is built by facing challenges head-on. We expect you’ll grow quickly, learning skills that last far beyond your time here. Loop is a formative chapter in your career — a chance to shape the future of commerce and to leave better than when you arrived.
Learn more about us here: https://loopreturns.com/careers.
You can review our privacy notice here.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Experience

4 years minimum

Location requirements

Hiring timezones

Australia +/- 0 hours

About Loop

Learn more about Loop and their company culture.

View company profile

Loop is a return management platform that grows with brands. And makes returns stress-free for you and your shoppers. We built Loop to fix returns so you can focus on growing your business and making the cool stuff people like us love to shop for–again and again.

In a perfect world, returns wouldn’t exist

Commerce should be a complete loop, but it often breaks because shoppers don’t always order the right versions of the products they’ll love. The experience you create at the point of return shapes not just each shopper’s future with you, but your destiny as a brand.

That’s where we come in.

Returns happen, but we make them work for you

With Loop, your shoppers fall in love with your products easily, even when they’re making a return—and come back to shop with you again and again.

What we value

  • Be A Human First: The world anticipates workers, but we show up as humans. We check in on the wellbeing of others and take care of ourselves, so we can all show up to Loop as our best selves.

  • Clear Is Kind: We’re kindest when we’re transparent and honest with others to help them succeed. We ask clarifying questions and seek to understand instead of being understood.

  • Go Get Results: We don’t wait. We each take personal responsibility to drive action. We move quickly, but we don’t hurry. We pursue constant improvement—so when we know better, we do better.

  • Land The Plane: We hold ourselves accountable to our own results and behaviors. We push to make decisions, and then move on them when they’re made. We finish what we start.

  • Make Merchants Successful: We exist to make our merchants more successful, and we’re obsessed with that challenge. We impact real problems and prove real value by being experts in our industry.

Employee benefits

Learn about the employee benefits and perks provided at Loop.

View benefits

Equity benefits

Every employee gets equity, so you are rewarded for your best work.

Paid Parental Leave

Loop supports new parents with paid parental leave, ensuring they have the time they need with their new family members.

Flexible paid time off

Loop promotes work-life balance with flexible paid time off, allowing employees to manage their work and personal life effectively.

Competitive Salary & 401k

Loop offers competitive pay and a 401k program to help employees start saving for the future, contributing to their financial wellness.

View Loop's employee benefits
Claim this profileLoop logoLO

Loop

Company size

201-500 employees

Founded in

2016

Chief executive officer

Jonathan Poma

Employees live in

View company profile

Similar remote jobs

Here are other jobs you might want to apply for.

View all remote jobs

9 remote jobs at Loop

Explore the variety of open remote roles at Loop, offering flexible work options across multiple disciplines and skill levels.

View all jobs at Loop

Remote companies like Loop

Find your next opportunity by exploring profiles of companies that are similar to Loop. Compare culture, benefits, and job openings on Himalayas.

View all companies

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan