United States onlyAcknowledged in Deloitte's Fast 500, we are a dynamic tech firm fostering an environment that supports internal growth. We take pride in being designated as a Great Place to Work®, a testament to our commitment to creating an exceptional workplace. As a remote work environment, we prioritize work-life balance, transparency, and collaboration. Our innovative approach to customer satisfaction, recognized as a competitive advantage in our customer-centric Go-To-Market (GTM) strategy, sets us apart.
About This OpportunityWe are seeking an analytical, proactive, and detail-oriented individual to join our growing team as an Advisory Reporting Analyst. This role will play a crucial role in ensuring organizational success. You'll work closely with a dedicated portfolio of customers, providing consultation, training, and data analysis to help them achieve their goals. This role reports directly to our Sr Advisory Reporting Specialist.
What You’ll Do (% Time Spent)
- Client Reporting (45%): Craft insightful reports and dashboards for our customer base, providing valuable insights to key stakeholders.
- Ad-hoc Support (30%): Provide timely assistance in troubleshooting reports and addressing ad-hoc inquiries.
- Internal & External Collaboration (15%): Collaborate closely with internal teams (Business Intelligence, Customer Experience) and external clients to gather requirements and ensure reporting needs are met.
- Customer Demonstrations (5%): Conduct demonstrations of reporting tools for customers when necessary, showcasing their capabilities and benefits.
- Process Improvement (5%): Play a role in identifying and implementing process improvement initiatives to enhance reporting efficiency and effectiveness.
About You And What Skills You’ll Need
- Experience: 2+ years of customer-facing experience.
- Education: Bachelor’s degree.
- Technical Skills: Proficiency in Microsoft Office Suite, including Excel.
- Core Competencies: Self-starter mentality, adept at multitasking, problem-solving, and a strong commitment to process improvement
- Nice-to-Haves (preferred but not required): Familiarity with data visualization tools like Tableau, SQL knowledge, or any coding language.
- Work Eligibility: Authorized to work in the US (sponsorship not available).
Please note: You must be authorized to work in the US, as we currently cannot provide sponsorship.
LogicManager is committed to being an equal opportunity employer. We celebrate and support diversity, and work every day to create an inclusive work environment that represents the world that we live in.
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AU and US only