Project Coordinator, Global Onsales (Part Time)

Job Summary:

Project Coordinator, Global Onsales (PT)

Location: Any City/Province, North America

Contract Terms: Part-time, 20 hours per week (including weekends and evenings)

Division: Marketplace Support

Line Manager: Sr. Manager, Global Onsales

Who we are.

We’re fans who help fans everywhere get in to the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one amazing experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

The role:

The Project Coordinator, Global Onsales is an exciting position that sits on the forefront of support and innovation for Ticketmaster’s Marketplace and Onsale Platforms. Focus includes acceleration of key Tour & Onsale related growth initiatives and general company goals related to scheduling of Tours, Revenue & Demand, Fan Experience, TM Marketplace, and Onsales across all Global platforms.

The span of company & product initiatives includes Ticketmaster/Live Nation websites and apps, TM+ (resale), Open Platform, and projects impacting tours & onsales. Includes marketplace and digital vision at large, such as: emerging TM Music programs, Primary sales programs, Dynamic Pricing / Pricemaster, Verified Fan, Platinum, Transfer, ISM, 3rd party API’s, 3rd party resale, and related projects as they arise.

What the job is:

• Coordinate the collation of various onsale data sources to help provide a cohesive, global view of upcoming Onsales.

• Review an assembled library of real world indicators of demand (Social, Streams, etc.) that help inform demand.

• Interface with product developers in providing UI/UX feedback for the Global Onsale Tool and associated tools.

• Assist with major Onsales and log time-sensitive metrics as needed.

What a qualified candidate should possess:

Intellectual

• Has pulse / insight to a broad range of musical genres and artists (who’s hot)

• Proven problem-solving skills

• Demonstrated ability to think outside the box and generate creative solutions

• Must be able to have topic related discussions with each of the groups you work with, understanding the results of those conversations

• Excellent verbal and written communication skills with exceptional attention to details

Interpersonal

• Flexibility that allows effective teamwork with people at all levels of the organization

• Proven ability to communicate effectively with both business people and software engineers

• Ability to negotiate for competing resources and to generate consensus among multiple priorities

• Can work independently while working collaboratively

Motivation

• Desire to work in a fast-paced, multi-tasking, fluid environment with ever-changing priorities

• Demonstrated desire to identify and pursue alternatives to meet goals

• Must be resourceful and able to negotiate your needs from the company

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

The expected compensation for this position in Washington is:

** Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Washington Equal Pay and Opportunities Act. It is estimated based upon what an individual working in this position in the state of Washington would be paid. It assumes that the candidate will be in Washington or perform the position from Washington. Similar positions located outside of Washington will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the Washington Law, a potential new employee’s salary history will not be used in compensation decisions.