Senior Product Manager

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 550 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000
artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE TEAM

A Live Nation Entertainment, our goal is to maintain the trust and confidence of our fans, artists, employees and partners. Combined with maintaining the highest level of data security, our handling of information is designed to put the individual in control, ensuring that we handle their information in a way that best serves them and maintaining the highest level of security. Information Security & Privacy (ISP) identifies and reduces data protection risk, arming the business with industry-leading subject matter expertise as it builds the future of live.

THE ROLE

Reporting to the [VP Product & Tooling], you will be a part of a global, dedicated multi-disciplinary team of passionate information security and privacy professionals. In this role you will be responsible for leading and participating in the implementation of products within our ecosystems to safeguard not only our systems but protect our fans’ personal data as well. The primary focus of this role is the continued rollout of a security lake that will drive the future of our platforms and provide intelligence to the wider business. You will take input from internal business experts, security analysts, external / internal consultants, and owners of products throughout Live Nation and Ticketmaster while implementing tooling against our architectural, development and data systems.

Role description

WHAT THIS ROLE WILL DO

• Working with internal business experts, internal / external consultants, and owners of products throughout the Live Nation ecosystem to define and prioritize the implementation of a world class information security product portfolio.

• Day-to-day management of a proprietary system focused on sending and receiving telemetry from our systems and products while building out various use cases (such as but not limited to risk, data analytics, abuse, security operations, payments GRC, and others)

• Become a point person within Live Nation for this system and its implementation while simultaneously focusing on future enhancements.

• Working with engineering, software, business leads and QA organizations in the development and deployment of compliant products and features.

• Identifying interdependencies between core systems and other products to ensure regulatory compliance.

• Documenting use cases, updating epics and user stories, prioritizing, and maintaining product roadmaps and backlogs, and guiding development through the development cycle for feature stories.

WHAT THIS PERSON WILL BRING

• 4-5 years of experience working with or involved with information security industry is required.

• 4-6 years of product management experience.

• Experience with managing a highly complex system of interdependencies.

• Demonstrated experience in driving innovation to uncover value for the information security team.

• Ability to drive a strategic roadmap, help create the vision, and rally others around that vision.

• Ability to manage and set expectations with internal and external stakeholders.

• Experienced with balancing the needs of multiple stakeholders and long-term needs of the company.

• Ability to lead a cross-functional team including clients, domain experts, and application development, test, deployment, and support.

• Excellent communication, documentation and presentation skills, and a keen attention to detail.

• Working knowledge of and familiarity working with cyber risk processes, ISO certification process, cloud environments, bug bounty programs, and PCI systems.

• Deep understanding of the SDLC within a large enterprise company utilizing AGILE.

DESIRABLE SKILLS

• Knowledge or ability to come up to speed quickly on OCSF/OSCAL, Kafka, Nifi, Apache Druid, DOMO, Flink, and more.

• Ability to adapt quickly to change.

• Ability to manage multiple projects impacting the system at the same time.

• Excellent organization and time management.

• Get it done attitude – must be able to solve problems with minimal guidance and drive clarity when requirements appear to be unclear.

BENEFITS & PERKS

Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:

• HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)

• YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets

• WEALTH: 401(k) program with company match, Stock Program

• FAMILY: New parent programs & support including caregiver leave and childcare cash, infertility support

• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings

• OTHERS: Volunteer time off, crowdfunding network

Live Nation’s policy regarding vaccinations and masking related to a pandemic or other infectious disease control measures, acts of God, health and safety mandates and/or restrictions imposed by applicable local, state or federal governments has evolved over time. Currently, we strongly encourage employees to be fully vaccinated from such infectious diseases for which vaccinations are available. You are expected to follow Live Nation’s health and safety protocols and policies as they change from time to time.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

The expected compensation for this position in California is:

**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful California applicant might be paid. It assumes that the successful candidate will be in California or perform the position from California. Similar positions located outside of California will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee’s salary history will not be used in compensation decisions.