We are seeking a motivated and experienced Community Manager to support a UK-based employer in building and engaging online communities around their brand.
Requirements
- Manage and support day-to-day activity across social media channels and online community platforms
- Handle community queries, comments, and moderation in a timely and brand-aligned manner
- Communicate effectively with internal teams and external stakeholders across time zones
- Maintain accurate records of community metrics, engagement data, and content calendars
- Use relevant tools such as social media scheduling platforms, community forums, and analytics tools
- Support the wider team with content creation, campaign launches, and community events
- Identify opportunities to grow the community, increase engagement, and strengthen brand loyalty
- 2+ years of experience in community management, social media, or a related field
- Excellent written and verbal communication skills in English
- Strong organisational skills with the ability to manage multiple platforms and campaigns simultaneously
- Proficient in social media platforms, scheduling tools, and basic content creation
- Able to work independently and manage your own time effectively
- High attention to detail and a proactive approach to problem-solving
- Experience working with UK-based clients or employers is advantageous
- Must have a reliable laptop, stable internet connection, and a quiet working environment
Benefits
- Generous Paid Time Off
- 401k Matching
