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LevelUpLE

Integration Specialist

LevelUp Support specializes in WordPress technical support and staffing solutions, dedicated to helping businesses streamline operations and enhance customer service.

LevelUp

Employee count: 51-200

Salary: 720k-1200k PHP

Philippines only

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Company Overview

LevelUp is a specialist agency that provides outsourcing solutions to agencies, software vendors and website owners. For over seven years, we have successfully collaborated with a variety of companies, providing valuable technical, operational and back-office support. We have a large team of skilled and passionate professionals who are committed to delivering high-quality work for our clients.

Position Overview

LevelUp is seeking an Integration Specialist to help build and scale modern integrations for its diverse client base. This role is perfect for a hands-on professional with a strong API and development background who wants to own real outcomes. You will be a key player in developing productised integration solutions, working in a dynamic, high-ownership, and no-ego team environment where you can make a tangible impact.

Responsibilities

  • Build integrations using middleware (iPaaS).
  • Work with APIs, webhooks, JSON, and perform data mapping.
  • Deploy and optimise integration templates for scalability and efficiency.
  • Support customer workshops and contribute to expert solution design.
  • Own the end-to-end delivery of projects, from kick-off to go-live.

Qualifications

  • 5+ years of experience in an integrations or development role.
  • Strong knowledge of REST APIs, webhooks, and JSON.
  • Experience with middleware tools (e.g., iPaaS) or a strong keenness to learn them.
  • Confidence and experience in working directly with customers.
  • Bonus: Prior experience in HR tech, payroll, finance, or ERP systems.

Other Info

  • This is a fully remote position with a standard 40-hour work week.
  • The exact work schedule depends on the client that you are assigned to so having flexibility when it comes to schedule is important.
  • We have a company culture that focuses on the well-being of its team members, with a good work life balance and respectful work environment.
  • Working hours: Brisbane time

About the job

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Posted on

Job type

Full Time

Experience level

Salary

Salary: 720k-1200k PHP

Experience

5 years minimum

Location requirements

Hiring timezones

Philippines +/- 0 hours

About LevelUp

Learn more about LevelUp and their company culture.

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LevelUp Support is a leading provider of WordPress technical support and offshore staffing solutions, focusing primarily on assisting WordPress businesses in their operational demands. Established in 2017, LevelUp has steadily built its reputation as a dependable partner for organizations requiring high-quality customer support without the overhead associated with in-house teams. The company's support office is strategically located in Manila, Philippines, allowing them to tap into a vibrant pool of skilled professionals who are proficient in both technical knowledge and English communication. This global approach enables LevelUp to offer exceptional services at competitive rates, helping WordPress businesses enhance their customer satisfaction and streamline their operations.

LevelUp prides itself on fostering a culture of relentless improvement, a philosophy that extends to its team, known as 'Support Heroes.' Each team member is encouraged to engage in continuous learning and development, which not only elevates their individual skill sets but also enhances the overall quality of support provided to clients. The services offered by LevelUp include managed customer support for theme and plugin developers, white-label support solutions for agencies, and 24/7 maintenance and assistance for WordPress sites. With a robust commitment to client success and a focus on efficiency and effectiveness, LevelUp Support is dedicated to helping businesses thrive in the competitive landscape of online services.

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LevelUp

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