Solutions Engineer

**This is a direct-hire role with our client based in Milwaukee, WI. The position is fully remote, with quarterly travel to Milwaukee required. U.S. work authorization is required; no sponsorship is available.**

The Solutions Engineer designs and implements customer integrations using a low-code integration platform. Acting as the technical bridge between customers, onboarding teams, and internal engineering, this role makes sure integrations are smooth, scalable, and aligned with company standards.

Responsibilities

• Lead technical onboarding and integration projects for SMB and enterprise clients, making sure solutions follow company standards and avoid direct vendor-to-vendor integrations.

• Configure and manage integrations using drag-and-drop tools, including data transformations, webhook handling, and workflow mapping.

• Collaborate with non-technical customer contacts and internal teams to understand workflows and translate requirements into scalable technical solutions.

• Make sure all integrations begin and end within the company’s internal platform, maintaining data integrity and process consistency.

• Troubleshoot integration issues, manage error handling, and maintain reliable, repeatable processes (e.g., idempotency, safe reruns).

• Participate in occasional onsite client workshops or whiteboarding sessions, especially for enterprise engagements.

Qualifications

• Experience with low-code or integration platforms (e.g., MuleSoft, Logic Apps, or similar).

• Strong understanding of integration patterns, data formats (XML, EDI, JSON), and HTTP-based communication.

• Technical background in engineering or development; while not hands-on coding, this role requires comfort with technical concepts and discussions.

• Ability to confidently communicate with both technical and non-technical stakeholders, often serving as the most technical person in the room.

• Platform-agnostic mindset; experience with AWS, Azure, or similar cloud environments.

• Experience working in SaaS environments and supporting a range of client sizes is preferred.

Preferred Skills

• Familiarity with API design principles and authentication methods (OAuth, JWT).

• Strong problem-solving and troubleshooting skills.

• Excellent documentation and presentation abilities.

Our Vetting Process

At Emergent Staffing, we work hard to find the software engineers who are the right fit for our clients. Here are the steps of our vetting process for this position:

1. Application (5 minutes)

2. Online Assessment (40-60 minutes)

3. Recruiter Video Interview (30-45 minutes)

4. Client Technical Interview (60 minutes)

5. Final Client Interview (30-45 minutes)

6. Job Offer!

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Highlights

In this role, you will design and implement customer integrations using a low-code platform, acting as the technical bridge between clients and internal teams to deliver smooth, scalable solutions.