United States onlyLeidos' Chief Information Office (CIO), within the Digital Modernization Sector, hasanopening for aSoftwareAsset Management (SAM) Analyst to join our CIO Services team. This is an exciting opportunity to use your technical and analytical skills, as well as your hands-on experience in ServiceNow Software SAM Proto join our Software Asset Management team. This role is responsible for the lifecycle management of software assets, ensuring compliance, cost optimization, and accurate software entitlement data using the ServiceNow SAM Pro platform. Ideally, we are looking for someone who is familiar with the IT Asset Management (ITAM) industry and best practices.
Location: This position offers full time remote work from any location in the U.S. with ability to travel up to 10%.
Citizenship: U.S. Citizenship is required.
Primary Responsibilities:
Administer ServiceNow SAM Proas a Software Asset Management Analystto enable accurate software installation discovery, ensure license compliance, and support end-to-end asset lifecycle management
Create, manage, and maintain software entitlements, including accuratelicense models, ensuring proper license distribution , and terms of use, in relation to ServiceNow managed contracts.
Perform software license reconciliation to compare entitlements against deployments and usage.
Monitor software consumption and identify opportunities for license optimization and cost savings.
Ensure data quality by analyzing integrations with discovery tools (e.g., SCCM, JAMF, Intune, Nexthink); proactively identify, analyze, and resolve defects through root cause analysis and continuous monitoring.
Facilitate internal and external audits by delivering precise entitlement, deployment, and usage data through validated asset records and system reporting.
Collaborate with ServiceNow developers, leveraging knowledge of the SDLC to define requirements, conduct user acceptance testing, analyzing system behavior, and troubleshoot defects.
Assist in driving continuous improvement by identifying process gaps and recommending areas to gain efficiency through system automation.
Share your knowledge of Software Asset Management best practices to improve company processes.
Basic Qualifications:
US Citizenship is required
Bachelor’s degree in information technology, Business, or a related field
Minimum 2 years of experience in Software Asset Management, with at least 1 year specifically using ServiceNow SAM Pro
Outstanding communication and analytical skills
AdvancedMicrosoft Office skills, particularly PowerPoint and Excel (pivot tables, charts, formulas)
Excellent critical thinking and problem-solving skills
Strong attention to detail and ability to manage multiple priorities effectively in a fast-paced environment
Preferred Qualifications:
ServiceNow Certifications and/or Training
IAITAM Certifications
Experience with cloud/SaaS asset management (Microsoft 365, Adobe Creative Cloud, AWS, etc.)
Knowledge of complex licensing models – Oracle and Microsoft
Experience supporting internal or external license audits
Understanding of CMDB and its relationship to software entitlements
Familiarity with ISO/IEC 19770
Come break things (in a good way). Then build them smarter.
We're the tech company everyone calls when things get weird. We don’t wear capes (they’re a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for “how it’s always been done.”
Original Posting:
October 8, 2025For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $57,850.00 - $104,575.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
CA and US only
