Lead BankLB

Project Coordinator

Lead Bank is an FDIC-insured bank offering personal and business banking services, alongside a Banking-as-a-Service (BaaS) platform for fintechs and innovators. Headquartered in Kansas City, Missouri, it combines traditional banking with modern financial technology.

Lead Bank

Employee count: 51-200

Salary: 57k-79k USD

United States only
Lead is a fintech building banking infrastructure for embedded financial products and services. We operate an FDIC-insured bank headquartered in Kansas City, Missouri. Additionally, we have offices in San Francisco, Sunnyvale, and New York City, where our technical, product, design, and legal teams operate. We are built for a constantly evolving financial landscape, where new ventures and technological advancements emerge daily. Guided by a team of entrepreneurs and technologists with decades of experience navigating intricate banking and payments regulations, Lead blends regulatory and technological expertise to help our fintech partners scale their operations with compliance and creativity.
Simply put, Lead offers the essential attributes that every fintech seeks in a partner bank. First, unparalleled technical expertise from a distinguished team of developers with an extensive understanding of the banking and payments systems. Second, oversight expertise, automated compliance systems, and bespoke program management to navigate the ever-shifting regulatory landscape. Finally, a commitment to transparency and operational rigor to ensure everyone’s money does what it’s supposed to do.
Role Description: As a Project Coordinator, you will play a pivotal role in ensuring an outstanding client experience for our internal stakeholders and fintech Banking-as-a-Service (BaaS) and Payments strategic partners. In this role, you will report to a Senior Program Manager and be responsible for facilitating the planning, execution, and completion of projects within specified deadlines. You will also support the team as a secondary liaison between program managers, and other internal and external stakeholders, ensuring effective communication and coordination throughout the program lifecycle. The key responsibilities of this position include managing multiple projects to improve internal and external processes, advocating for change management, ushering deliverables through to completion, maintaining awareness of the status of program and project milestones and reporting out on status completion.

In this role you will:

  • Lead and coordinate internal facing partnership projects, inclusive of managing deliverables, ongoing requests and tracking progress of Partner onboarding and expansions
  • Manage reporting and tracking of partner onboarding and ongoing program management activities such as open requests, past due items and setting up needed workspaces via various program and project management tools
  • Create and oversee the rollout of Asana spaces to external and internal stakeholders, inclusive of developing processes, rules and workflows, roll out schedules, and training stakeholders
  • Facilitate content governance and change management across external-facing materials, ensuring consistency and maintaining version control
  • Develop, design and maintain partnership metrics and reporting (including program onboarding status, dependencies or roadblocks)
  • Communicate project expectations and timelines to all internal stakeholders in a timely and concise manner.
  • Collaborate with internal teams to gather project requirements, define scope, and develop accurate time estimates for deliverables.
  • Demonstrate exceptional organizational skills by effectively prioritizing workloads within and across project teams.
  • Support program managers in partner meetings, including meeting minutes, action item tracking, materials preparation and related logistics.
  • Manage all project aspects including scheduling meetings, coordinating logistics, and overseeing team activities to ensure project milestones are met.
  • Provide regular project status updates to team members, clients, and senior management, highlighting achievements, challenges, and next steps.
  • Develop repeatable and fulsome onboarding program for new team hires
  • Actively participate in team initiatives aimed at achieving departmental and company objectives.

Qualifications:

  • A bachelor's degree or equivalent
  • 0-2 years of project or program management experience
  • Financial services experience (either at a financial institution or fintech company) is a plus
  • Comfort with program/project management tools like Asana, GSuites, Confluence, or ability to learn new systems and team workflows quickly
  • Excellent technical troubleshooting and process implementation skills
  • Ability to plan, set priorities, organize, and coordinate work with others.
  • Be action-oriented, with strong organization skills and attention to detail
  • Are client-obsessed and have a desire to deliver high customer service to team members and candidates
  • Have excellent communication skills coupled with a passion for business and technology
  • Thrive working in a fluid environment with high autonomy

What we offer:

  • At Lead, we design our benefits to support company culture and principles, to foster an efficient and inspiring work environment, and to create the conditions for our team to give their best in both work and life
  • Competitive compensation, including opportunities based on experience, geographic location, and role
  • Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA
  • Paid parental leave
  • Flexible vacation policy, including PTO and paid holidays
  • A fun and challenging team environment in a dynamic industry with ample opportunities for career growth
*Lead Bank is proud to have an inclusive culture committed to ensuring equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
*Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
*Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Our compensation reflects the cost of labor across several US geographic markets. Pay is based on a number of factors and may vary depending on geographical market location, job-related knowledge, skills, and experience. These ranges may be modified in the future.
Zone 1: $69,000 - $79,000 (SF/Bay Area, NYC, Seattle, LA)Zone 2: $61,000 - $72,000 (Austin, Boston, Chicago, Denver, San Diego, DC)Zone 3: $57,000 - $66,000 (Other US Metros)

About the job

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Job type

Full Time

Experience level

Entry-level

Salary

Salary: 57k-79k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Lead Bank

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Lead Bank is a community-minded, independent commercial bank with a national client base, recognized for its innovative approach to community banking and unique banking solutions that empower individuals, businesses, and their communities to thrive. Originally chartered as Garden City Bank in 1928, the institution was rebranded as Lead Bank in 2010. In August 2022, Lead Bank was acquired by Luna Parent, Inc., a holding company formed by a group of fintech-focused investors led by Jacqueline Reses, a former Square/Block executive. This acquisition marked a significant transformation for the bank, positioning it as a tech-focused entity while maintaining its traditional banking operations. The bank is headquartered in Kansas City, Missouri, with additional office presences in San Francisco, CA, Sunnyvale, CA, and New York, NY, serving clients digitally throughout the United States.

Lead Bank offers a comprehensive suite of services, including business banking, personal banking, and a robust Banking-as-a-Service (BaaS) platform. Its BaaS platform is designed for builders and innovators, providing fintechs and other companies with a seamless, flexible, and secure foundation to create and scale new financial solutions. This platform offers API-first infrastructure, giving partners programmatic access to FDIC-insured deposit accounts, payment rails (ACH, wires, RTP, FedNow), debit/credit card issuance, and lending capabilities. Lead Bank's mission is to define what's possible in banking by combining industry-leading expertise with reliable, resilient technology. The bank is committed to supporting builders and innovators everywhere and has a strong reputation for serving small businesses, creating valuable local partnerships, investing in the community, and supporting financially marginalized groups, particularly minority and women-owned businesses. The executive team comprises fintech leaders, local banking experts, and senior financial and design executives with extensive experience in driving fintech innovation and navigating complex banking regulations.

Employee benefits

Learn about the employee benefits and perks provided at Lead Bank.

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401(K)

Lead Bank offers a 401(K) plan.

Health Insurance

Lead Bank offers health insurance.

Dental Insurance

Lead Bank offers dental insurance.

Vision Insurance

Lead Bank offers vision insurance.

View Lead Bank's employee benefits
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Lead Bank

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