Infrastructure Engineer

Launchpad, a people-first technology company, is a leader in North America´s rapidly growing tech sector. Through two solutions, Launchpad supports its clients with digital transformation:

• PaasportTM, our iPaaS solution, streamlines software integration and automates workflows.
• Nearshore Staff Augmentation, our managed IT staffing service, connects top IT talent across various geographical regions, bringing industry expertise to leading clients.

Based in Vancouver, Canada, our operational footprint spans across North and South America, with a second headquarters in Santiago, Chile.

In 2023, our unwavering dedication to innovation garnered recognition as a Deloitte Technology Fast 50™ Program Company. Our clientele boasts industry leaders such as Walmart, GM, TIME Magazine, Salesforce, Tableau, Splunk, Bolt.com, Freedom House, and more.

At Launchpad, we genuinely care about our people as individuals. If you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then we’d love to hear from you.

Why Join The Talent Pool?

This Job Posting is currently part of our “Talent Community”. The "Talent Community" is a section in our Careers Site, specially designed to attract and call on all those professionals passionate about technology who aspire to be part of a "People First Company" like Launchpad.

Through the notices posted in the Talent Community, which are associated with a series of high-demand positions in the market, you can quickly upload your resume; we assure you that in this way, we can easily find your profile in our database when we have the right opportunity for you. This means that these are not vacancies we are actively working on, but rather a simple way to connect and explore the possibility of working together in the future.

If you are an Infrastructure Engineer and you are interested in working with world-class companies, submit your resume today!

Responsibilities

• Design, implement, and maintain enterprise-level IT infrastructure.
• Collaborate with cross-functional teams to understand business requirements.
• Install, configure, and troubleshoot hardware, software, and network devices.
• Monitor system performance and ensure optimal functionality.
• Implement and maintain security measures for IT infrastructure.
• Perform system upgrades, patches, and migrations as needed.
• Collaborate with vendors to evaluate and implement new technologies.
• Provide technical support and resolve IT-related issues.
• Document system configurations and procedures.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as an IT Infrastructure Engineer or in a similar role.
• In-depth knowledge of hardware, software, and networking technologies.
• Experience with server and storage technologies.
• Strong understanding of virtualization and cloud computing concepts.
• Familiarity with security best practices for IT systems.
• Excellent problem-solving and troubleshooting skills.
• Ability to work independently and collaboratively in a team.

Preferred Skills

• Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Azure Administrator).
• Experience with IT infrastructure automation tools.
• Knowledge of scripting languages (e.g., PowerShell, Python).
• Familiarity with backup and disaster recovery solutions.
• Understanding of ITIL or other IT service management frameworks.

Why Work for Launchpad?

• 100% remote
• People first culture
• Excellent compensation in US Dollars
• Hardware setup for working from home
• Work with global teams and prominent brands based in North America, Europe, and Asia
• Training allowances
• Personal time off (PTO) for vacations, study leave, personal time, etc.
• ...and more!

At Launchpad, we genuinely care about our people as individuals. If you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then you are the future of Launchpad. Launchpad is committed to fostering a diverse and representative workforce and an inclusive work environment where all employees are respected and treated equally.

Are you ready to elevate your career at Launchpad? We want to hear your story! Contact us today.