Sales Solutions Engineering

Landbot is a leading AI Chatbot platform that empowers businesses to create exceptional conversational experiences. From lead capture and qualification to customer support and complex data workflows, our chatbot builder helps companies engage customers in a more personal and effective way.

We are at a pivotal moment in our journey. With a strong product and a passionate user base, we are sharpening our focus on a core, high-value segment: tech-savvy Go-To-Market (GTM) teams at companies with complex lead management challenges. This is where you come in.

Operating in more than 100 countries, Landbot enables teams to build unbeatable chatbot experiences across web and WhatsApp—without writing a single line of code. We’re curious, collaborative, and obsessed with helping companies create frictionless, high-impact conversations.

Learn more about how we work and what we stand for → https://landbot.io/our-values

About the role

As our Sales team grows in size and complexity, we are looking for a Sales Ops & Enablement Specialist to support revenue teams by removing friction, answering complex product questions, and building technical solutions that help shorten sales cycles and increase conversion rates.

This is a highly hybrid role — we are looking for someone who combines strong customer-facing and communication skills with a genuine technical background. You will sit at the intersection of Sales, Product, Ops, and Engineering, working closely with Account Executives, SDRs, RevOps, and technical stakeholders to ensure the team is equipped with the right tools, demos, data, and processes to win.

Expect a fast-paced environment where no two days are the same: one day you may be on a live technical demo with a prospect, the next you are building an API integration, debugging a workflow, or writing JavaScript to customize a bot experience. If you are equally comfortable in a customer call and a code editor, this role was made for you.

Key Responsibilities

🔨 Solutions Engineer

• Act as the go-to person for product and technical questions coming from the Sales team during the sales cycle.

• Support Sales Reps by:

  • Building technical demos and proof-of-concepts tailored to specific leads or use cases.

  • Attending sales calls or demos when deep technical expertise is required.

• Create from first iterations / prototypes to fully-functional and integrated agents for selected prospects or customers:

  • Assess feasibility of requested use cases.

  • Translate business requirements into functional bots and integrations.

  • Collaborate with Sales to define scope, timelines, and constraints.

• Help define and improve:

  • How project information is collected from leads and customers.

  • Expected turnaround times and internal SLAs for demos and prototypes.

🔧 Sales Operations

• Collaborate closely with the Sales Ops team on:

  • Data quality (CRM hygiene, consistency, accuracy).

  • Maintenance of internal tools, automations, bots, and workflows.

• Identify inefficiencies in sales processes and proactively propose improvements.

• Help prototype and test operational solutions before they are scaled.

📚 Documentation & Knowledge Sharing

• Actively surface and share relevant technical documentation with Sales teams.

• Improve and expand documentation that helps:

  • Sales Reps better understand what’s possible with the product.

  • Prospects visualize complex use cases, integrations, and architectures.

Contribute to internal enablement materials, best practices, and playbooks.

Requirements

Must-have

• Strong technical and hands-on mindset: you enjoy building, testing, breaking, and fixing things.

• High level of organization and attention to detail.

• Ability to prioritize effectively in a dynamic, fast-changing environment.

• Hands-on experience with APIs: making HTTP requests, reading API documentation, authenticating and connecting third-party apps and services.

• Working knowledge of HTML, CSS, and JavaScript: enough to understand, adapt, and build lightweight front-end components or customize embedded experiences.

• Experience working with integrations, automations, and data flows.

• Experience with dashboards, internal tools, and process documentation.

• Comfortable working under deadlines and managing multiple requests in parallel.

• Excellent communication skills, both written and verbal — able to explain technical concepts clearly to both technical and non-technical audiences.

• You are fluent in English and Spanish

Eligibility to work in Spain

Nice-to-have

• Experience supporting Sales or Revenue teams in a SaaS environment.

• Ability to explain complex technical concepts to non-technical stakeholders.

• Experience participating in customer-facing demos or technical calls.

Ways of working

• Extremely proactive and self-driven: you don’t wait to be told what to do.

• Curious and eager to learn, with a strong sense of ownership.

• Comfortable collaborating with multiple teams and stakeholders.

• Willing to:

  • Attend team meetings.

  • Share insights and propose improvements.

  • Step into calls or demos when needed to help close deals.

What success looks like

• Sales Reps trust you as their first stop for technical and product questions.

• Demos and prototypes become a competitive advantage in the sales cycle.

• Internal tools, automations, and data are reliable and well-maintained.

• Sales processes become faster, clearer, and more scalable thanks to your work.

Hiring Process

1️⃣ CV screening

2️⃣ HR interview

3️⃣ Challenge

5️⃣ Team meeting interview

4️⃣ Founders interview

Benefits

• Remote & Hybrid culture

• Great company culture ,young, upbeat, and international work environment.

• Flexible working schedule.

• Open vacation policy and flexible holidays so you can take time off when you need it.

• Training budget 📚 📖

• Ticket transport 🚋

• 26 days of paid vacation (23 regular days + December 24th & 31st) + One day for your birthday 🎂

• English & Spanish lessons 🇬🇧 🇪🇸

• Flex compensation with Cobee.

• Team building activities 🎳🍻🍕

• Referral Bonus if you bring other talented people like you.

How to Apply

Please submit your résumé along with a cover letter explaining why you are the ideal candidate for Landbot and this role. We look forward to hearing from you!