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LandbotLA

AI Engineer – Agentic Systems & Backend

Landbot is a no-code chatbot platform that helps businesses create automated conversational experiences on websites, WhatsApp, and Messenger to improve customer engagement and increase conversion rates.

Landbot

Employee count: 51-200

Spain only

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Landbot is an AI Agent Builder that enables companies to design and deploy conversational experiences across multiple channels.

Our platform empowers teams to build tailored AI agents that can understand context, reason, make decisions, and act — responding like the best employee in the company, or even better, the best possible one for each customer and use case.

We work with companies across Lead Generation, Sales, Customer Support, and GTM operations, helping them move from scripted chatbots to intelligent, autonomous agents that deliver real business impact.

Landbot is product-driven, engineering-led, and globally distributed, with a strong focus on quality, ownership, and long-term thinking.

About the team

  • Human-first: Empathy, respect, and diversity as drivers of innovation.

  • Unity: Trust, psychological safety, and continuous improvement as teams of teams.

  • Adaptability: Curiosity, constant learning, and just enough process to stay agile.

  • Customer-centric: Value first; progress measured by real impact, not vanity metrics.

  • Collaboration: One team, shared decisions, and early draft culture.

  • Trust & commitment: Open debate, then full support once decisions are made.

  • Challenging mindset: Question assumptions and the status quo to keep evolving.

  • You’ll work closely with backend, AI, product, and design teammates.

  • Small, senior teams with high ownership and autonomy.

  • Strong focus on impact, quality, and learning.

We are looking for a senior-level engineer who combines strong backend engineering expertise with hands-on experience building LLM-powered systems, to help us define, design, and build the next generation of agentic AI systems at Landbot.

At Landbot, we believe conversational AI should feel less like software and more like working with the best person in the company — or even better, the best possible person for every question, every customer, and every moment.

This role is not about demos or prototypes. It’s about turning that vision into reliable, scalable, production-grade systems that power real customer interactions at scale.

What You’ll Do

  • Co-define Landbot’s technical vision for agentic systems: autonomous agents, multi-agent collaboration, planning, decision-making, and execution.

  • Translate high-level product and business problems into concrete agentic architectures and system designs.

  • Act as a technical reference for agentic patterns, trade-offs, and best practices across teams.

  • Design and build production-grade agentic systems

    • Context engineering and memory strategies

    • Tool use and function calling

    • Planning, reasoning, and decision-making loops

    • Multi-agent collaboration and coordination

  • Integrate LLMs into backend systems with clear APIs, contracts, and failure modes.

  • Evaluation, reliability, and observability

    • Design and implement LLM evaluation systems

    • Instrument agentic systems with strong observability: tracing, logging, debugging, and cost monitoring.

    • Build guardrails, safety mechanisms, and fallback strategies to ensure predictable behavior in production.

  • Backend engineering excellence:

    • Design scalable backend architectures to support AI workloads at scale.

    • You’re comfortable working with complex backend stacks and architectural approaches (e.g., Domain-Driven Design), knowing when to leverage them to bring clarity and scalability—and when to avoid dogmatic application that slows delivery.

    • Build and maintain APIs, services, and data pipelines that power AI agents.

    • Make thoughtful trade-offs between performance, reliability, cost, and speed of iteration.

    • Ensure systems are testable, maintainable, and secure.

    • You have a strong background in developing and maintaining decoupled backend systems

  • Mentor and guide other engineers working on AI and backend systems.

  • Participate in architectural reviews and help raise the bar for engineering quality.

  • Collaborate closely with Product, Data, and Design to turn ideas into shipped value.

Requirements

We are especially interested in engineers who have grown from a strong backend background and have progressively specialised in applied AI and LLM-based systems.

  • Proven hands-on experience shipping LLM-powered features or systems to production, beyond prototypes or internal demos.

  • Experience with modern LLMs and providers (OpenAI, Anthropic, Google, and/or open-source models), including their trade-offs in quality, latency, and cost.

  • Hands-on experience with Agentic architectures and workflows, Context Engineering and Retrieval-Augmented Generation (RAG).

  • Practical understanding of the full lifecycle: experimentation → evaluation → deployment → monitoring.

  • Experience designing evaluation frameworks for LLM systems.

  • Comfortable operating in ambiguity and shaping problems, not just solving predefined tasks.

  • Product-minded: you care about real users and real outcomes.

  • You are fluent in English and Spanish.

  • Eligibility to work in Spain.

    Hiring Process

    1️⃣ HR interview (30 min) - We know each other, we know your concerns, validate details and experience and we tell you more about Landbot

    2️⃣ Interview with Engineering Director (45 min) - Initial interview to get to know each other. We will check your background and product mindset and you will see if we are a good fit for you!

    3️⃣ Interview with the team(120 min) - You'll meet members of our team to go deeper into your technical experience, how you approach problem-solving, system design and architecture decisions, as well as how you collaborate with others to deliver solutions. It's a two-way conversation, so feel free to ask about our challenges, tech stack, and ways of working.

    4️⃣ Meet the Founders (30 min) - Final conversation to ensure alignment on vision and values.

    Benefits

    • Hybrid work model: flexibility to work remotely, from our Barcelona office 🏙️, or a combination of both.

    • Collaborative work environment.

    • Flexible working hours.

    • Paid time off and flexible holidays: 26 paid days per year (23 regular days + December 24th & 31st) 🎉, plus one additional day off on your birthday.

    • Annual budget for training and professional development 📚.

    • Transportation ticket 🚋.

    • English and Spanish lessons 🇬🇧 🇪🇸.

    • Flexible compensation plan through Cobee.

    • Team-building activities.

    • Referral program with bonuses for bringing in talented professionals.


    How to Apply

    Please submit your résumé along with a cover letter explaining why you are the ideal candidate for Landbot and this role. We look forward to hearing from you!

About the job

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Posted on

Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

Spain +/- 0 hours

About Landbot

Learn more about Landbot and their company culture.

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For businesses struggling to keep up with customer demands in a fast-paced digital world, Landbot offers a lifeline. Many companies find their sales, marketing, and customer service teams overwhelmed, leading to missed opportunities and frustrated customers. This is precisely the challenge Landbot was built to solve. Our no-code chatbot platform empowers businesses to create engaging, automated conversational experiences across crucial channels like websites, WhatsApp, and Facebook Messenger. We understand that for our customers, every interaction is a chance to build a relationship and drive growth. That's why we've designed our platform to be intuitive enough for anyone to use, regardless of their technical expertise. By turning bot-building into a simple, visual process, we enable teams to design and deploy solutions that not only answer questions but also proactively engage visitors, qualify leads, and personalize the entire customer journey.

Our customers are looking for more than just a tool; they are seeking a way to triple their efficiency and slash operating costs by 30% or more. Landbot delivers on this by automating the repetitive, time-consuming tasks that bog down teams, freeing them up to focus on high-value activities. We've seen firsthand how implementing a Landbot-powered chatbot can transform a company's ability to scale its operations without scaling its headcount. By leveraging the latest advancements in AI and Large Language Models, our platform makes it possible to have human-like conversations that convert. From streamlining the lead generation process to providing instant, 24/7 customer support, Landbot is dedicated to helping our customers create frictionless experiences that not only meet but exceed their end-users' expectations. We are committed to putting people first, building technology that is accessible to everyone, and ultimately, turning conversations into revenue for the businesses we serve.

Employee benefits

Learn about the employee benefits and perks provided at Landbot.

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Team building activities

Team building activities.

English & Spanish lessons

English & Spanish lessons.

Flex compensation with Cobee

Flex compensation with Cobee.

Flexible schedule

Tailor your work schedule to fit your timezone.

View Landbot's employee benefits
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