Prior Authorization Supervisor, Specialty Testing - REMOTE

Schedule: Mon-Fri, 8am-5pm ET

Location: Remote, United States

Pay range: $52,200.00 - $92,600.00 a year

At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You’ll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today’s biggest health challenges around the world. Together, let’s embrace possibilities and change lives!

Primary Responsibilities:

• Oversee work assignments, ensuring efficient task distribution and timely completion.

• Generate and analyze inventory reports to guide decision-making.

• Proactively assess inventory throughout the day to optimize workflow and prioritize urgent cases.

• Communicate effectively with various departments to resolve discrepancies, including missing work files and IT platform issues.

• Audit employee work for accuracy, providing constructive feedback and coaching to enhance performance.

• Conduct one-on-one meetings with employees, fostering professional growth and setting annual goals.

• Offer timely support by answering employee and stakeholder inquiries.

• Train new hires and develop comprehensive training resources.

• Create and interpret complex SOPs, job aids, and special workflows for diverse processes.

• Design and lead engaging team meetings.

• Navigate multiple platforms and websites to facilitate prior authorization tasks.

• Perform specimen history research to assist with escalations, training, and troubleshooting.

• Deliver exceptional customer service with professionalism, patience, and empathy.

• Escalate critical issues to leadership when necessary.

• Identify and recommend process improvements to enhance efficiency.

• Maintain a thorough understanding of policies, guidelines, and payer requirements related to specialty testing (such as oncology, women's health, and other advanced diagnostics).

• Ensure compliance with specialty test regulations and proactively address any policy updates that impact workflow.

• Meet deadlines consistently while maintaining high accuracy and minimal errors.

• Complete required trainings punctually and thoroughly.

Qualifications:

• High school diploma or equivalent required; associate degree or higher strongly preferred.

• Minimum 3 years of relevant work experience required.

• Minimum 1 year of experience in prior authorizations strongly preferred (concurrent experience acceptable).

• 3+ years of leadership experience strongly preferred.

• Minimum 2+ years prior work experience in insurance claims, pre-authorization, and medical benefits strongly preferred.

• Utilize MS Excel, Word and Outlook; PowerPoint proficiency preferred

• Experience with specialty testing (such as oncology, women's health, and other advanced diagnostics) preferred.

• Proven ability to identify improvement opportunities and implement recommendations preferred.

Additional Desired Skills:

• Exceptional interpersonal communicator with the ability to build rapport and motivate teams.

• Strong problem-solving and decision-making abilities.

• Detail-oriented with a proven track record of delivering results.

• Comfortable managing performance in a production-driven environment while enforcing company policies.

• Demonstrates integrity, trustworthiness, accountability, and respect in all professional interactions.

• Maintains confidentiality and upholds high ethical standards.

• Strong verbal and written communication skills.

• Self-motivated with the ability to thrive under pressure in a dynamic environment.

• Reliable and punctual.

Application window closes: 10/29/2025

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. 

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.  Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.  For more detailed information, please click here.