KrakenKR

Product Manager, Payments

Based in San Francisco, Kraken is the world’s largest global bitcoin exchange in euro volume and liquidity.

Kraken

Employee count: 51-200

Salary: 110k-176k USD

United States only

Building the Future of Crypto

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.

Become a Krakenite and build the future of crypto!

Proof of work

The team

We are currently seeking an experienced Product Manager to join our growing Payments & Blockchain team to be focused on unlocking faster, easier, and more reliable access to our platform across global markets. By owning a portfolio of payment rails—both by method and geography—you’ll directly influence how customers fund and withdraw from their accounts, and how efficiently those flows scale with the business.

The Payments & Blockchain team is responsible for the first and last mile of every dollar (digital or fiat) that goes in or out of Kraken.

As a member of this team, you will be responsible for driving initiatives that improve authorization rates, reduce friction in user journeys, and adapt our payments infrastructure to meet the diverse needs of users—from first-time retail customers to high-volume institutional partners. This is an opportunity to lead cross-functional efforts spanning backend integrations, partner onboarding, frontend UX, and compliance-sensitive flows for all Kraken users alike.

The opportunity

  • Own and evolve a set of payment rails across both specific methods and geographic regions

  • Lead partner integrations and manage relationships with payment processors, acquirers, and banking partners

  • Drive continuous improvement of authorization rates, settlement speed, and overall user conversion

  • Collaborate with fraud and compliance teams to ensure payment flows meet security, regulatory, and operational standards

  • Drive UX enhancements through structured experimentation and customer insights

  • Ensure payment capabilities are scalable and adaptable across our consumer app, pro trading app, and external interfaces such as on/off-ramps

  • Use data to inform prioritization, track performance, and iterate toward better outcomes

Skills you should HODL

  • 3-5+ years of product management experience, with a focus on payments, fintech, or financial infrastructure

  • Deep domain expertise in payment systems and rails, including bank transfers, card networks, and/or alternative payment methods

  • Experience working on both backend systems (e.g. payment orchestration, API integrations) and user-facing features

  • A strong customer-centric mindset, with a focus on simplicity, trust, and conversion in payment flows

  • Collaborative and effective across engineering, design, fraud, compliance, and operations

  • Comfortable working with data to define and measure product impact

Nice to haves

  • Specific expertise in card acquiring or LATAM payments

#USUKEU #CANUS

This job is accepting ongoing applications and there is no application deadline.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

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About the job

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Posted on

Job type

Full Time

Experience level

Mid-level

Salary

Salary: 110k-176k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Kraken

Learn more about Kraken and their company culture.

View company profile

Based in San Francisco, Kraken is the world’s largest global bitcoin exchange in euro volume and liquidity. Kraken’s clients also trade USD, CAD, ETH, XRP, LTC, and other digital currencies, on a platform consistently rated the best and most secure bitcoin exchange by independent news media.

Kraken’s employees are generally not listed on LinkedIn due to the company’s security policy.

Founded in 2011, Kraken was the first bitcoin exchange to have its market data displayed on the Bloomberg Terminal, the first to pass a cryptographically verifiable proof-of-reserves audit, and one of the first exchanges to offer leveraged bitcoin margin trading. Kraken is trusted by millions of traders, institutions, and authorities across the world, from Toyko’s court-appointed trustee to Germany’s BaFin regulated Fidor Bank. In January 2016, Kraken announced that it was acquiring prominent bitcoin exchanges Coinsetter and Cavirtex to expand into American and Canadian markets. In 2019 Kraken acquired Crypto Facilities a registered futures platform.

Kraken is backed by investors including, Money Partners Group, Hummingbird Ventures, Blockchain Capital, and Digital Currency Group, among others.

"We wake up every single day determined to change the world by delivering a great exchange. Bitcoin is more than just a new way to make purchases. It’s even more than a protocol for exchanging value over the internet without an intermediary. We are empowering people to live simply, efficiently and more connected to others. We put our clients’ best interests first and foremost. They are at the heart of our company and drive everything we do. We believe in having a laser focus when pursuing our strategic goals and participate only in markets where we can make a significant contribution. We believe in complete transparency, deep collaboration and we never forget that people come first. Having this mindset allows us to grow and advance at a rate which others cannot."​
Jesse Powell, CEO of Kraken

Employee benefits

Learn about the employee benefits and perks provided at Kraken.

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Equity Options

Kraken owes its success and growth to its people. That's why we offer nearly all our Krakenites a stake in the company.

Get paid in crypto

Kraken prides itself on being at the forefront of crypto innovation, and that means the majority of our workforce has the option to be paid in bitcoin.

View Kraken's employee benefits
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Kraken

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