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Chief of Staff (Compliance)

Based in San Francisco, Kraken is the world’s largest global bitcoin exchange in euro volume and liquidity.

Number of employees


As one of the largest and most trusted digital asset platforms globally, we are empowering people to experience the life-changing potential of crypto. Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide - our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption. But we’re only just getting started. We want to be pioneers in crypto and add value to the everyday lives of billions. Now is not the time to sit on the sidelines. Join us to bring crypto to the world.

To ensure Kraken is the right fit for you, please ensure you read Kraken Culture Explained to find out more about us!

What You'll Do:

  • Have the ability to be an extension of the Global Head of Compliance (GHOC) and command any meeting or discussion in a way that is ego-less, enables collaboration and drives progress forward

  • Helps the staff and their teams interpret, understand, and carry out GHOC's vision and strategic intent

  • Be proactive, authentic and genuinely interested in getting to know the team (which is remote and distributed globally) and the individuals who make up the team, including their responsibilities and strengths

  • Exercises exceptional discretion with confidential information, and also keeps the GHOC apprised of what's going on in the organization and, where possible, to keep the organization informed of what's going on at the top

  • Acts as a proxy and information funnel, filter, and facilitator for the GHOC, dealing with as many issues as possible before they reach the GHOC's desk, representing the GHOC's point of view, and making decisions, as needed, in the executive's absence

  • Detail oriented, strategic - match the executive, hungry and work hard, potentially ex consulting

  • Thrive in fast-moving, remote environments and be able to drive progress at times with little guidance

  • Be naturally curious and have the courage to ask questions and raise concerns when warranted

  • Find importance and satisfaction in 'doing' and execution, with a healthy disregard of paralysis by analysis

  • Uses highly-developed organization skills to manage a portfolio of projects for the GHOC and help drive to completion

  • Helps the GHOC prioritize projects and business impact so the GHOC and his direct reports can move forward with clear focus on the most important work

  • Provides analysis, recommendations, and options regarding decisions to be made or problems to be solved

  • Attends and facilitates complex, cross-departmental discussions to ensure that good decisions are reached and decisions are carried out

  • Manages or helps manage the executive's communications, brand, and relationships in the organization

  • Accomplishes all of the above by using a combination of soft skills, primarily servant leadership, political savvy, exceptional tact and discretion with confidential information, a learning orientation, a balance of organization skills and flexibility, the ability to connect dots between seemingly disparate activities or teams in the organization, and coaching

Who You Are:

  • 5-10 years of full-time work experience, ideally working for a consulting firm

  • Bachelor’s degree - Advanced degree a plus

  • CAMS Certification or equivalent

  • Familiarity with regulatory requirements and regulatory bodies in Europe and US, and other jurisdictions, including banking, capital markets, and money transmission

  • Experience with compliance operations (including KYC, EDD, AML, CFT, sanctions), audit, and regulatory examinationsKnowledgeable about cryptocurrency and deep interest and desire to develop greater expertise in the industry

  • Ability to establish strong working relationships across the Compliance team, and to work collaboratively and independently

  • Strong teammate that works well in a remote environment and with multiple functions across the organization

  • Problem-solving, adaptability, tenacity, a sense of urgency and hands-on, roll-up your sleeves work ethic

  • Proactive and seeks to find solutions to problems and not wait around

  • Ability to work in a rapidly changing business and regulatory environment

  • Adaptability to global business needs

  • Exceptional communication skills, verbal and written

  • Executive level presentation skills leveraging Slides, Keynote, Powerpoint, etc.

  • Exceptional organization and time management skills

  • Self-starter that is capable of independently pushing projects to completion

  • Strong experience in project management both within teams and across teams

  • Familiarity with project management tools such as Asana, Wrike or Jira

  • Proven track record building reporting metrics based on project management software like Jira to communicate both program and project level metric

Location Tagging: #CANADA #US #LI-Remote #LI-MT1

We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!

As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. 

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About this role

November 20th, 2022

September 21st, 2022

Full Time

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About Kraken

Learn about Kraken and their company culture.

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Based in San Francisco, Kraken is the world’s largest global bitcoin exchange in euro volume and liquidity. Kraken’s clients also trade USD, CAD, ETH, XRP, LTC, and other digital currencies, on a platform consistently rated the best and most secure bitcoin exchange by independent news media.

Kraken’s employees are generally not listed on LinkedIn due to the company’s security policy.

Founded in 2011, Kraken was the first bitcoin exchange to have its market data displayed on the Bloomberg Terminal, the first to pass a cryptographically verifiable proof-of-reserves audit, and one of the first exchanges to offer leveraged bitcoin margin trading. Kraken is trusted by millions of traders, institutions, and authorities across the world, from Toyko’s court-appointed trustee to Germany’s BaFin regulated Fidor Bank. In January 2016, Kraken announced that it was acquiring prominent bitcoin exchanges Coinsetter and Cavirtex to expand into American and Canadian markets. In 2019 Kraken acquired Crypto Facilities a registered futures platform.

Kraken is backed by investors including, Money Partners Group, Hummingbird Ventures, Blockchain Capital, and Digital Currency Group, among others.

"We wake up every single day determined to change the world by delivering a great exchange. Bitcoin is more than just a new way to make purchases. It’s even more than a protocol for exchanging value over the internet without an intermediary. We are empowering people to live simply, efficiently and more connected to others. We put our clients’ best interests first and foremost. They are at the heart of our company and drive everything we do. We believe in having a laser focus when pursuing our strategic goals and participate only in markets where we can make a significant contribution. We believe in complete transparency, deep collaboration and we never forget that people come first. Having this mindset allows us to grow and advance at a rate which others cannot."​
Jesse Powell, CEO of Kraken

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Tech stack

Learn about the technology and tools that Kraken uses.

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Benefits and perks

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Get paid in crypto

Get paid in crypto

Kraken prides itself on being at the forefront of crypto innovation, and that means the majority of our workforce has the option to be paid in bitcoin.

Equity benefits

Equity Options

Kraken owes its success and growth to its people. That's why we offer nearly all our Krakenites a stake in the company.

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