KodifKO

Account Executive - Remote

Kodif is an AI-powered customer support automation platform designed to help businesses enhance customer experiences by automating resolutions and empowering agents with intelligent tools. [1, 4] The company focuses on personalization and transforming customer support into a revenue and business intelligence source. [5, 20]

Kodif

Employee count: 11-50

Salary: 50k-180k USD

United States only

Location: We’re currently hiring for this role in San Francisco (Onsite), New York City (Remote), and Austin (Remote).

If you’re based in NYC or Austin, please apply here.
If you’re located in San Francisco, please apply to the Onsite posting.

Type: Full Time

Department: Sales

Compensation: $180K–$220K OTE, with aggressive accelerators for overperformance.

About Kodif

Kodif is a venture-backed AI startup helping leading eCommerce brands like Dollar Shave Club, Liquid I.V. (Unilever), and NomNom (Mars) transform customer support from a cost center into a growth driver. Our action-first AI platform enables CX teams to build intelligent automation across any digital channel—reducing ticket volume, improving resolution speed and accuracy, and unlocking new revenue and retention opportunities through personalized customer journeys.

Kodif's modular framework includes:

  • AI Agents that take real action

  • AI Analysts that learn and adapt

  • AI Managers that surface trends and optimize workflows

We’re backed by top funds including Village Global (backed by Jeff Bezos, Bill Gates, and Reid Hoffman) and Bling Capital, and we have repeat founders with backgrounds at Uber, Stanford GSB, and Plug & Play.

Position Overview

We’re hiring an Account Executive to join our founding GTM team and drive growth across fast-moving eCommerce brands. You thrive in a high-activity environment, are energized by 6–8 week sales cycles, and love managing multiple deals at once. You're an outbound hunter with strong sales instincts and a passion for driving fast, consultative cycles that lead to repeatable wins.

You’re commercially sharp and eager to work with Solutions Engineers and Product to shape real-time automation use cases. You know how to build pipeline, move quickly, and deliver value to CX and Ops leaders looking to scale efficiently.

Responsibilities

  • Exceed quarterly new ARR targets in a repeatable, high-volume motion

  • Own a territory of eCommerce and subscription brands within Kodif’s Velocity Segment

  • Run fast, consultative sales processes for deals in the $50K–$100K ACV range

  • Balance a healthy mix of inbound and outbound opportunities

  • Collaborate closely with BDRs, Marketing, and Solutions Engineers

  • Communicate Kodif’s automation value clearly to CX, Ops, and Digital stakeholders

Why Join Kodif

  • Action-first AI: Not just chatbots—real automation across the customer journey

  • Trusted by top brands: Strong ICP fit and proven use cases

  • Rapid growth, early team: Help define our sales culture, playbook, and strategy

  • Tight-knit, mission-driven: Work with a high-ownership team that blends GTM and product thinking

Qualifications

  • 2+ years of closing experience in SaaS, ideally in a mid-market role

  • Experience managing sales cycles in the $50K–$100K+ range

  • Strong outbound/hunting capability and pipeline ownership

  • Experience selling to eCommerce, B2C, or CX leaders preferred

  • Comfortable operating in a fast-moving, early-stage startup

  • Background in AI, customer support, or CX tech is a plus—not a requirement

What We Offer

  • Competitive base salary, commission, and equity package

  • Health, dental, and vision insurance

  • High-impact role with meaningful ownership

  • Collaborative and fast-paced startup environment

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Salary

Salary: 50k-180k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Kodif

Learn more about Kodif and their company culture.

View company profile

At Kodif, we are driven by the belief that the true value of AI in customer experience (CX) extends beyond mere automation; it's about deep personalization and understanding. We are AI-obsessed, but we are absolutely customer-crazy. Our mission is to empower companies to create extraordinary experiences for their own customers by listening, learning, and adapting. We see every customer interaction as an opportunity, recognizing that every second, every moment, and every challenge is unique and counts towards building loyalty.

Our journey began with a clear vision, stemming from co-founder Norm Usenkanov's experience as a lead engineer on Uber's Customer Obsession team. There, he was instrumental in building the platform that powers support for Uber, UberEats, and UberFreight, arming teams with powerful automations to assist customers at scale. This foundation in creating impactful CX solutions is complemented by co-founder Chyngyz Dzhumanazarov's entrepreneurial success and Stanford GSB background, and Mike Zayonc's extensive experience in consumer companies and venture capital, where he gained firsthand insights into the CX challenges faced by major corporations. This combined expertise has culminated in a powerful AI customer support platform designed for mid-market and enterprise companies. We are committed to helping businesses go the extra mile for their customers, effortlessly. Our culture is one of innovation and customer-centricity, where we strive to alleviate headaches, not create new ones, by providing solutions like expert consultation, white-glove implementation service, and comprehensive maintenance. We believe in transforming customer support from a necessary cost center into a strategic asset and a source of business intelligence.

Kodif's approach is to build explainable interfaces, ensuring human operators can understand and monitor AI decisions, thereby transforming support agents into strategic operators who enhance AI systems. We are dedicated to staying ahead of the curve, utilizing the latest AI models to ensure our clients and their CX teams are equipped for tomorrow's needs, today. Our platform is designed to be as dynamic as our clients' customers and agents, combining agent AI with rule-based workflows. We work in tandem with hundreds of customer service platforms, enabling seamless ticket resolution across various channels. Security and compliance are paramount, with Kodif being SOC 2 certified and HIPAA compliant, adhering to the strictest standards to keep customer data safe. [9, 34] Ultimately, Kodif is here to help businesses harness the power of AI to create exceptional experiences that drive satisfaction, loyalty, and growth.

Tech stack

Learn about the tools and technologies that Kodif uses to build, market, and sell its products.

View tech stack

Kodif employees can create an account to update this tech stack.

Employee benefits

Learn about the employee benefits and perks provided at Kodif.

View benefits

Team offsites

Company-organized team offsites.

Competitive salary

Offers a competitive salary package.

Equity

Opportunity for equity in a high-growth AI startup.

Health, dental, and vision insurance

Comprehensive health, dental, and vision insurance coverage.

View Kodif's employee benefits
Claim this profileKodif logoKO

Kodif

View company profile

Similar remote jobs

Here are other jobs you might want to apply for.

View all remote jobs

3 remote jobs at Kodif

Explore the variety of open remote roles at Kodif, offering flexible work options across multiple disciplines and skill levels.

View all jobs at Kodif

Remote companies like Kodif

Find your next opportunity by exploring profiles of companies that are similar to Kodif. Compare culture, benefits, and job openings on Himalayas.

View all companies

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan