United States onlyAbout Kiva
Kiva is a global nonprofit, founded in 2005, with a mission to expand financial access and help underserved communities thrive. Kiva unlocks capital for borrowers through crowdfunded loans supported by individuals around the world. Lenders on Kiva can start with as little as $25 to support causes that matter most to them, whether that’s gender equity and support for women, refugees, climate change, small businesses, agriculture, and more. Since our founding, over two million people have invested $1.9 billion in real dreams and real opportunities, spanning more than 90 countries and 4.7 million borrowers.
As we work toward our mission, Kiva invests in building and retaining a global team of talent to add to our values-driven and digital-first culture. Our organization is supported by over 700 volunteers and 130+ full-time employees dispersed around the world, as well as within team hubs located in San Francisco, Portland, New York, Nairobi, Bogota, and Bangkok. Kiva’s team is growing as we pursue exciting new opportunities to scale our impact and create a financially inclusive world.Kiva's values:
Impact first - This is why we exist. This is the drumbeat we march to. Every day.
Extreme ownership - Own it; you, your relationships, your impact. Insist that others support you and hold you accountable.
Be curious and bold - Never stop learning. Question assumptions. Take Risks and dream big.
Inclusion. Equity. Diversity. - Without reservation and without caveat. In our hiring, in our workplace and in our impact in the world.
Honor and integrity - Do the most right thing in the most right way. Cherish diversity and respect each other.
Love and kindness always - Say what you mean. Mean what you say. And don't say it mean. Clarity. Courage. Kindness.
Since its founding, volunteerism has been an integral part of Kiva's foundation and success. As a Kiva Intern, you will contribute your passion, drive, ideas and expertise to expanding our reach and impact while taking on immediate and significant responsibilities within your team. In addition to learning on the job, you'll partake in a variety of educational, social, and professional development workshops and events that will accelerate your professional growth while learning about Kiva and the non-profit, technology, and microfinance sectors.
Through this volunteer internship, we’re hoping to provide a high caliber learning experience. With the completion of our internship program, you will take away many in-demand job skills. Additionally, all Kiva interns will gain exposure to foundational microfinance concepts and ongoing professional development tailored to your career goals. This position will also put you in contact with a wide array of employees around the world, giving you a jump start on networking opportunities.
Kiva is currently recruiting for our July 2024 through December 2024 internship class.
This Kiva Internship is a 6-month, part-time (24-32 hours per week), United States-based, remote volunteer position. Please make sure you have the availability to commit for the entire internship period before submitting an application.
Kiva places interns within most departments of the organization. During recruitment, we evaluate your application and interests to match you to a specific team that will leverage your talents while providing you with an opportunity to develop and grow.
Although Kiva Interns range in age and experience, a common theme among our participants is a "can do" attitude as well as a desire and willingness to dive in and get their hands dirty.
Our team
The Strategic Partnerships team is responsible for meeting targets for loan volume and donations. The team works with individuals, foundations, family foundations, small businesses, and corporations that want to partner with Kiva. A key function of this team is the Managed Lending program that provides a structure for corporates to engage their employees and customers through lending on Kiva.org.
Your role
As the Strategic Partnerships Intern, you will play a critical role in supporting and scaling Kiva’s new and improved social impact product and partnership experience. This role will support launching a new product to Kiva’s partners, including creating documentation, generating reports, setting up new accounts, and ongoing operational support for account management. You will have the opportunity to test product improvements, provide feedback, and help coordinate partner insights to continue refining the experience. In this role, you will also be collaborating cross-functionally to update product demos and campaign planning assets. As a Strategic Partnerships Intern, you’ll see the inner workings of account management and corporate social responsibility and make significant contributions to the growth of Kiva’s strategic partnerships program.This is an ideal position for someone with operations or partnerships experience looking to further their program management skills and learn from Kiva’s leading non-profit social enterprise business model. This role requires a resourceful team player with the ability to learn quickly, communicate effectively, and adapt in a dynamic environment.
Key Responsibilities:
- Preparing partner dashboards and accounts for new product onboarding
- Ensuring data integrity in Salesforce, updating records, and helping create efficiencies in reporting
- Collaborating with Kiva Product and Creative teams to update demos, documentation, and partner assets
- Coordinating special case fund transfers with Kiva Finance team
- Providing account management support to ongoing employee and/or customer engagement campaigns for partners
- Testing and providing feedback on product improvements
- Providing ongoing operational support for the Strategic Partnerships Team
Qualifications
- At least 21 years of age or older by July 9, 2024
- Able to commit to the full 6-month term
- Strong critical thinking, with an eye for detail and ownership of your work
- Enjoys problem-solving and relationship-building
- Strong written and verbal communication
- Highly proactive and able to work independently
- Highly organized individual with an aptitude for working in a start-up environment
- Intermediate skills in Google Docs, Word, Excel, and PowerPoint
- Comfort and familiarity working with a technical product
Perks:
- Professional development and skills workshops
- Access to Kiva’s network of Kiva Fellowship and Internship Alumni
- Free snacks, drinks, and occasional baked goods
- Optional participation in Kiva social activities, including:
- Employee Resource Groups
- Wellness intiatives
- References gladly given for successful participants
The weekly time commitment for a Kiva Internship is 24 to 32 hours per week, from July 9th, 2024 to December 31st, 2024. Please make sure you have the availability to commit for the entire internship period before submitting an application.
A diverse and inclusive workplace where we learn from each other is an integral part of Kiva's culture. We actively welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a great place to work. Join us and help us achieve our mission!
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