Sales Coordinator

About Us

KITSCH is proud to be recognized as a self-financed, female-owned global accessory brand built on positivity and pure hard work. Established in 2010, with a business plan no longer than a paragraph, Kitsch has grown from door to door sales to selling products in over 27 countries across 20,000 retail locations worldwide.

We believe that everyone should feel confident when purchasing our products no matter your hair type, style or budget.​​

About the Role

KITSCH is currently looking for a sales coordinator to support the account management team in the day-to-day operations of grocery and specialty accounts, helping drive client satisfaction, sales growth, and operational efficiency across the beauty category.

responsibilities

account & client support

• assist the account manager in managing day-to-day communication with grocery and specialty accounts
• help prepare and follow up on purchase orders, confirmations, and shipment tracking
• support the account manager in resolving client issues or escalations in a timely manner

sales support & reporting

• pull and organize weekly/monthly sales reports
• track sell-through, scan data, and inventory levels to identify opportunities or risks
• assist in preparing presentations, line sheets, and sell-in materials for buyer meetings
• monitor account performance against targets and flag variances to the account manager
• support the account manager in building and updating sales forecasts based on scan data and account feedback

product & assortment coordination

• coordinate new item setup forms (NIFs) and ensure all required information is submitted accurately and on time
• track product assortment changes, planogram updates, and new launches by account
• assist with competitive analysis and market research to identify product gaps and trends within the grocery and specialty channel

promotional planning support

• track promotional calendars, deal submissions, and ad commitments by account
• monitor promotional performance and report results to the account manager

distributor & logistics coordination

• coordinate with warehouse on special handling requirements, case vs. eaches fulfillment, and order priorities per account
• assist in managing chargeback processing, credits, and returns in coordination with finance

cross-functional collaboration

• liaise with internal teams including logistics, marketing, finance, and operations to ensure smooth order execution
• support onboarding of new accounts by gathering required vendor setup documentation
• coordinate with buyers and internal teams on planogram submissions and new item introductions

retailer portal & administrative management

• maintain and manage vendor portals
• manage and organize internal trackers, calendars, and meeting notes
• assist in preparing for sales meetings, and buyer presentations
• perform additional related duties as required

qualifications

• 1 - 2 years of experience in sales coordination, account management, or a related role - beauty or consumer goods industry preferred
• strong organizational skills with the ability to manage multiple priorities and deadlines
• excellent communication skills, both written and verbal
• english proficiency required - C1 level or above
• advanced proficiency in microsoft excel - comfortable pulling, organizing, and analyzing sales data (pivot tables, vlookups, etc.)
• experience with netsuite required - order management, reporting, and invoicing
• experience with retailer vendor portals a plus
• detail-oriented, proactive, and a strong team player
• 
  About the Offer

• Working Hours: 9:00 am / 6:00 pm PST
• Type of Contract: Full-Time (Contractor / Freelancer Agreement)
• Modality: Remote
• Our Values
  • 💡Intuitive – Proactive Problem Solver: We’re proactive, not reactive. When something doesn’t feel right, we pause, speak up, and fix it with honesty and integrity.
  • 🎯 Takes Pride in Our Work – Accountability: We own our work with pride. On-time delivery, thoughtful processes, and team-wide trust lead to great outcomes.
  • 🧹 Willingness to Sweep the Floors – Humble and Inclusive: We lead with humility and support. No task is too small, and no voice too quiet. Everyone belongs.
• A dynamic team
• An open mind for new ideas
• Growth… growth and some more growth!

Do you want to be part of our team? We look forward to your application!

*KITSCH LLC is an equal opportunity employer. We are committed to work in an environment that supports, inspires, and respects all individuals and recruits on merit-based processes regardless of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship or other protected characteristics.