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KeycafeKE

Security & DevOps Engineer - SaaS/IoT, Cloud Infrastructure & Automation

Keycafe provides cutting-edge property access management tools, offering smart key exchange solutions for individuals and enterprises through a global network of SmartBoxes and a cloud-based platform.

Keycafe

Employee count: 51-200

Salary: 95k-115k USD

Canada only

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Are you passionate about building secure, reliable, and cost-efficient cloud environments?

At Keycafe, we’re looking for a Security & DevOps Engineer to strengthen our production systems, automate infrastructure processes, and enhance our overall security posture. You’ll work across software, infrastructure, and compliance — ensuring our global IoT platform remains fast, reliable, and trusted by customers worldwide.

This is a high-impact role where you’ll streamline deployments, optimize resources, and guide the team in DevOps best practices — helping Keycafe scale efficiently while maintaining world-class security.

What You’ll Do

  • Deploy and manage production application updates across environments.
  • Monitor production performance metrics (query times, response times, system reliability).
  • Track and investigate production errors through logging and telemetry systems.
  • Manage and optimize IaaS accounts (Heroku, Cloudflare, and related cloud services).
  • Continuously evaluate and reduce cloud resource costs.
  • Support and maintain InfoSec compliance (SOC 2 and other relevant accreditations).
  • Maintain clear, up-to-date documentation of infrastructure and security processes.
  • Collaborate with developers to automate manual tasks and improve deployment pipelines.

Why Join Keycafe

  • Impactful autonomy: Own critical DevOps and security initiatives that keep a global IoT platform running smoothly.
  • Global product reach: Contribute to infrastructure supporting customers across 30+ countries.
  • Startup agility with real responsibility: Operate in a fast-moving SaaS/IoT environment where your expertise directly shapes reliability, cost-efficiency, and security.

About Keycafe

Keycafe, headquartered in Vancouver, powers secure and seamless key management for businesses worldwide. Our SmartBox system combines IoT hardware with cloud software to give organizations total control over their keys — anytime, anywhere. From hospitality and property management to logistics, fleets, and government, companies rely on Keycafe to keep operations secure, efficient, and scalable.

Requirements

Who You Are

  • Experienced in DevOps and cloud infrastructure management (2+ years).
  • Deeply familiar with DevOps principles, CI/CD processes, and automation.
  • Comfortable managing production monitoring, performance tuning, and incident response.
  • Detail-oriented, organized, and methodical — skeptical of assumptions and driven by data.
  • Strong communicator who documents clearly and works collaboratively with developers.
  • Focused on efficiency: you look for opportunities to automate and optimize constantly.

Nice to Have

  • Experience with Heroku, Postgres, or Cloudflare.
  • Familiarity with SOC 2 or similar InfoSec compliance frameworks.
  • Background in SaaS, IoT, or hardware-integrated cloud products.

Benefits

  • Competitive base salary: $95,000 – $115,000 CAD, plus annual performance bonus.
  • Remote-friendly within Canada with flexible working hours.
  • Great team culture with opportunities for training and professional growth.
  • Chance to drive global impact — your work supports businesses in 30+ countries.
  • Contribute to a growing SaaS/IoT company where security and reliability are at the core of success.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Salary

Salary: 95k-115k USD

Location requirements

Hiring timezones

Canada +/- 0 hours

About Keycafe

Learn more about Keycafe and their company culture.

View company profile

At the heart of Keycafe is a mission to revolutionize key management, driven by a culture of innovation and customer-centricity. It all began in 2012 when founder Clayton Brown, an Airbnb host himself, experienced the frustrations of key exchange mishaps. This personal pain point sparked the idea for a simpler, more reliable solution, leading to the birth of Keycafe in a single Vancouver cafe. From these humble beginnings, where baristas assisted local apartment owners with key handoffs, Keycafe has blossomed into a global network. The company's vision is to provide seamless property access for everyone, from individual hosts to large enterprises.

Keycafe's team is a dedicated group of engineers, support staff, and management professionals who are passionate about creating a positive experience for their customers. They pride themselves on their caring approach and their commitment to ensuring every key exchange is smooth and secure. This dedication is reflected in the continuous evolution of their offerings, including enterprise-level solutions and features like real-time photo ID verification. The company values teamwork and strives to empower its employees to contribute to Keycafe's growth and success. Their innovative spirit is evident in the development of products like the MS5 SmartBox, designed to offer advanced, cost-effective key management. Keycafe fosters a culture where problem-solving and a forward-thinking mindset are paramount, constantly seeking new ways to enhance the user experience and meet the evolving needs of their diverse clientele across various industries, including property management, automotive, and hospitality.

Employee benefits

Learn about the employee benefits and perks provided at Keycafe.

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Work Equipment

We provide an Apple MacBook and monitor for your work. Reliable personal equipment is required initially.

Paid Time Off

18 days of PTO annually for holidays or sick days, in addition to 10 days for your local statutory holidays, to be scheduled based on operational needs.

View Keycafe's employee benefits
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Keycafe

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Keycafe hiring Security & DevOps Engineer - SaaS/IoT, Cloud Infrastructure & Automation • Remote (Work from Home) | Himalayas