Transcription Lead

About Karya:

Why was Karya on the cover of the Time Magazine , highlighted by Satya Nadella , and chosen by Google as its partner for Project Vaani?

In part, because Karya is on a mission to provide AI enabled earning and learning opportunities to economically underserved communities, thereby building a pathway out of poverty for them. Karya achieves this while also delivering high quality, timely, and price competitive data to its clients.

Karya’s workers make at least 20 times the Indian minimum wage and through our one-of-a-kind digital work platform, we have delivered over 40 million digital tasks and are poised to positively impact over 100 thousand workers by the end of the year. In the coming years, our goal is to rapidly scale our impact by bringing economic opportunities to millions of underserved users in India.

About the Role

We are seeking an experienced and highly organized Transcription Lead to manage and scale our multi-domain Indic language transcription projects. This is a crucial, high-impact role within our Operations team, responsible for ensuring the delivery of high-quality transcription data that powers cutting-edge AI and data products. If you thrive on managing complex projects, scaling teams, and are deeply knowledgeable about Indic language transcription data, we want to hear from you.

Location: Remote (India)

Key Responsibilities

• Project Leadership: Own and manage large-scale transcription projects spanning various high-value domains, including (but not limited to) healthcare, finance, and general consumer data.
• Quality & Standards: Ensure all transcribed data meets rigorous quality and format requirements, maintaining strict adherence to client/internal specifications and linguistic standards.
• Team Management & Scaling: Actively manage, mentor, and scale our network of transcribers across the top 7-8 high-resource Indic languages (e.g., Hindi, Bengali, Marathi, Tamil, Telugu, etc.).
• Process Optimization: Develop, document, and enforce best practices and efficient workflows for transcription, review, and quality control processes to maximize throughput and minimize errors.
• Vendor/Resource Management: Continuously assess and expand the existing network of qualified transcribers to ensure resource availability for immediate and future project needs.

What You'll Bring (Required Skills & Experience)

• Experience:5+ years of direct, hands-on experience managing and executing large-scale transcription or data labeling projects, specifically involving Indic (Indian) languages.
• Linguistic Acumen: A deep, practical understanding of various transcription requirements, formats (e.g., verbatim, smart verbatim, time-stamping), and quality assurance methodologies.
• Network & Resourcefulness: A proven and active network of high-quality transcribers and resources across the top 7-8 high-resource Indic languages. Project Management: Excellent organizational, prioritization, and communication skills; comfortable managing multiple simultaneous projects with tight deadlines.
• Tool Proficiency: Familiarity with common project management and transcription platform tools

What We Offer

• Flexible leave and vacation policy
• Hybrid work options
• Insurance as per industry standards
• Access to leaders in technology and social impact sectors
• A chance to contribute meaningfully to AI, digital equity, and rural development

Karya celebrates diversity and is an equal opportunity employer. All applicants will be considered without regard to race, religion, gender identity, sexual orientation, disability, or any other protected status.