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Job DuckJD

V104 - Intake Specialist | Intake and Conversion Coordinator

Job Duck is a premier staffing agency focused on helping individuals find remote jobs with U.S.-based companies, emphasizing work-life balance and diversity.

Job Duck

Employee count: 201-500

Salary: 14k-15k USD

AR, CL + 5 more

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Job Duck is seeking a driven and highly communicative Intake Specialist to join a fast-paced legal team. As a first point of contact for potential clients, you will guide them through the initial consultation process and convert leads into retained cases.

Requirements

  • Meet and exceed KPIs related to conversions and call handling
  • Manage and convert inbound calls into qualified cases
  • Coordinate with internal legal team regarding qualified cases
  • Accurately document client information in the CRM
  • Serve as the first point of contact for incoming leads
  • Handle high volume calls while maintaining professionalism and empathy
  • Follow established intake scripts and qualification guidelines
  • Maintain clear and professional communication with potential clients
  • Conduct follow up calls as needed to move leads through the pipeline

Benefits

  • Monthly Compensation: 1,150 to 1,220 USD

About the job

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Posted on

Job type

Full Time

Experience level

Salary

Salary: 14k-15k USD

Location requirements

Hiring timezones

Honduras +/- 0 hours, and 6 other timezones

About Job Duck

Learn more about Job Duck and their company culture.

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At Job Duck, we know you deserve a great job. We specialize in connecting incredible people with amazing careers that allow for flexibility and a balance between work and life. Established in 2018, we are one of the fastest-growing staffing companies in the world, primarily focusing on enabling individuals to work from the comfort of their homes for U.S.-based businesses. Our core mission revolves around providing remote job opportunities to a diverse range of talent, helping them thrive in their careers from anywhere around the globe.

Our story began with an inspiring lunch meeting where the idea of hiring virtual assistants blossomed. Witnessing the success of virtual assistants made us realize the potential hidden across various countries, showcasing the wealth of skill and proficiency available. Our commitment to diversity drives us to seek out incredible candidates from all over the world. We aim to match these talented individuals with employers who appreciate their unique perspectives and skills. At Job Duck, we ensure a thorough hiring process, guaranteeing that our employees are well-equipped and passionate about their roles. We take pride in maintaining high standards that result in satisfied clients and happy employees.

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Job Duck

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