V104 - Client Services & Billing Specialist

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!

Job Description:

Schedule: Monday to Friday 9:00 AM – 6:00 PM EST

Monthly Compensation: 1,142 to 1,220 USD

Responsibilities include, but are not limited to:

• Schedule consultations and conduct structured follow-ups

• Answer and manage incoming calls

• Screen potential clients, gather key information, and create leads in LawMatics

• Document all client communications accurately

• Ensure adherence to firm SOPs and workflows

• Monitor outstanding balances and follow up on payments

• Review and edit time entries for clarity and proper legal billing language

• Maintain accurate documentation and manage intake calendars

• Transition retained clients into active matters and notify internal teams

• Prepare and send retainer agreements using firm templates

Requirements:

Work Shift:

Languages:

Ready to dive in? Apply now and make sure to follow all the instructions! 

Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.

Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.