At Jack Henry, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human-centered experiences.
Requirements
- A minimum of 4 years of onsite/phone customer support experience within banking or digital banking environments.
- Experience working or supporting customers through case management tool/software such as Salesforce, ServiceDesk, Jira OR Peoplesoft/JSource.
- Must be able to work a schedule to work 9.30am-6.30pm CST with the ability to work an on call rotation 1 week 2 months.
Benefits
- Comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally
