Senior Event Operations Executive

Company Description

Informa Tech sits at the heart of a thriving business technology community.

And by providing market insight and market access across multiple specialist technology markets, we connect, inform and inspire the technology industry to build a better, more sustainable world and start conversations that really matter.

At Informa Tech, you'll be joining a vibrant community of over 2000 colleagues across 19 locations, and a fast-paced international company that’s part of the UK’s FTSE 100 group of leading businesses. Where else can you rub shoulders with big brands and leading experts, in exciting places, alongside some of the most respected colleagues in our markets?

(Join us and reach yours!)

Job Description

Role Purpose:

• Join a global team of event operations professionals who are responsible for delivering multiple events across the globe, throughout the year. Organise and travel to events such as awards dinners, parties, VIP experiences, conferences and large-scale exhibitions. Ranging from 200 – 25,000 attendees.
• In this role you will be managing event set-up, F&B, AV, speaker and client management, supplier liaison, graphics and signage, event build, virtual/hybrid platform. Responsible for cost management, health and safety compliance, sustainability, management of suppliers and end to end project management. Management of face-to-face production and platform for virtual events.

Areas of Responsibility & Accountability

• Manage event logistics as the lead on the medium-scale events of up to 1,000 people, or as part of a project team on the large-scale events of over 15,000 attendees.
• Attend event planning meetings, presenting clear and concise updates on event milestones and raise any concerns to relevant parties.
• Work with suppliers to set floor plans to ensure effective exhibitor & feature area placement to enhance traffic flow while ensuring full compliance with health/safety/security regulations and sustainability.
• Assist in the development of annual budgets, understand, and manage the budget for each assigned event and how to work within it. Update monthly forecasts, report figures accurately and timely and raise any concerns.
• Source, compare and ultimately procure event suppliers included, but not limited to Stand builders, AV suppliers, power, rigging, local staffing, freight handling, security, H&S agencies to ensure compliance with Informa’s standards and budget.
• Act as Health/Safety/Security advocate for assigned events. Assist in making risk assessments and incident response plans. Write incident reports. Fulfills incident response team role as designated.
• Manage audio visual needs for all onsite event requirements, including keynote room, breakout session rooms, show floor stages & features, show management offices, and any special receptions.
• Communicate and complete food & beverage orders. Co-ordinate with caterer/venue and monitor delivery on-site.
• Manage speakers and collect conference content.
• Act as liaison to sponsor & exhibitor clients, managing the fulfillment of contracted deliverables, including managing complex stand build requirements.
• On-site logistical management including all suppliers, staff and stakeholders and ensure all activities are compliant with security, medical protocol and health and safety regulations.

This posting will automatically expire on 4/23/2024

Qualifications

• Building and maintaining relationships
• Understanding customer needs.
• Working in cross-functional teams.
• Managing stakeholders internally and externally
• Strong collaboration and communication skills
• Managing project activity, ability to prioritise and manage time efficiently.
• Experience of mentoring / coaching a team of operational colleagues
• Ability to adapt to change and to support colleagues and team in a rapidly changing environment.

What makes you stand out

• Tech savvy, willingness to adopt and embrace new technologies.
• Analytical & problem-solving capability.
• Solid understanding of the use of data in decision making
• Event automation tools, platforms, and knowledge
• Negotiation and management of suppliers
• Strong customer experience focus

This is a hybrid role. It is required for the candidates to be located in the UK and travel to 240 Blackfriars office periodically.

Additional Information

You can make a real impact at Informa Tech, because what we do matters – and we do it at scale. Informa Tech is a division of Informa, where no two days are the same, and you’ll find the freedom, opportunity, and support of a fantastic community.

Employee experience is very important to us. On top of joining a supportive, diverse, and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritise promotions internally.

Our benefits include:

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year • A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical 14 Informa PLC | Job Advert Templates informa.com Information Classification: General conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.

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