Sales Operations Executive

Company Description

Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.

We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.

Job Description

ROLE SUMMARY:

The Sales Operations Executive will primarily support a Sales team, who could be selling multiple brands/products. And support team about exhibitors data for working efficiently.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Sales Administration & Team Support
  • Conduct updated floor plan in AI File for sales team
  • Update exhibitors and product list
  • Prepare sales material for sales team
  • Be center for collecting exhibitors information
  • Control collection with finance team
  • Support exhibitor data to Event for hosted buyer and business matching program onsite
  • Support exhibitor data to Marketing for show preview
  • Support exhibitor data to Operations for issue OEM and exhibitor manual
  • Be contact point with Operations/Finance team for event info
  • Be contact point with CCA Sales Operations HK team
• EMS / invoicing system support to sales teams
  • Conduct EMS/Expocad for THB and USD invoicing
  • Billing to client by E-mail
• Reporting, Data Analysis & Investigation
  • Conduct Sales Performance/ Target
  • Conduct updated weekly sales report to team and management
• Testing & Improving Salesforce.com Development
  • Assist Sales team about new feature in the Salesforce
  • Be contact point with CRM team for Salesforce issue
  • Testing & Improving exhibitors data in the Salesforce
• Perform additional responsibilities as assigned

Qualifications

• Bachelor’s Degree in Business Administration, Marketing, or related field.

• 1–3 years of experience in Sales Support, Sales Operations, Customer service, or a similar administrative role.

• Strong proficiency in Microsoft Office, especially Excel and PowerPoint; experience with Adobe Illustrator is a plus (for floor plan updates).

• Familiarity with CRM systems (e.g., Salesforce.com) and invoicing platforms.

• Solid data management and reporting skills; ability to analyze and present sales performance metrics.

• Detail-oriented with strong organizational and multitasking abilities.

• Excellent communication skills (both written and verbal), with ability to coordinate cross-functionally.

• Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.

• Proactive, with a problem-solving mindset and a willingness to support multiple stakeholders.

• Good command of English and Thai.

Additional Information

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com.

Our benefits include:

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: annual leave plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here.