Senior Emergency Services Specialist

Position Summary:

The IEM International Crisis Management (ICM) Division is currently seeking an experiencedSenior Emergency Services Specialist who has a fire, rescue, EMS background in addition to training and exercises.

The Senior Emergency Services Specialist will be responsible for specific emergency response, planning, training, and exercise tasks. The successful candidate will work directly with client stakeholders, project leadership, US-based project teams, NEOM-based project teams, and other identified emergency services representatives at all levels of government to implement a strategic vision for emergency services in specific NEOM Regions.

Primary Location:

• Candidate can originate from anywhere.

• The candidate will be required to work onsite in NEOM, Tabuk, and/or Riyadh, Saudi Arabia for the duration of a 2-year project and may require work on weekends or in excess of 40 hours per week.

Travel Requirements:

• This position will require the candidate to deploy to Saudi Arabia for an initial 2-year period with the potential for extension.
• IEM will provide two round trips annually for the duration of the assignment in addition to the initial deployment and final return.

Physical Requirements:

Working conditions may include extensive walking and standing for long periods of time; prolonged exposure to excessive heat and cold; prolonged sun exposure; working in active construction sites, small places, tunnels, and ditches; and other potential risks or exposures.

Essential Functions:

As a Senior Emergency Services Specialist, the candidate will be a key member of the International Crisis Management team, both abroad and stateside. The candidate will be responsible for, but not limited to, the following.

• Work directly with client stakeholders, project leadership, US-based project teams, NEOM-based project teams, and other identified emergency services representatives at all levels of government to implement a strategic vision for emergency services in specific NEOM Regions.
• Work with project leadership to set deadlines, assign responsibilities, monitor task activities, and prepare status reports of emergency services specific project tasks for project leadership.
• Identify, analyze, and apply relevant situational information and evaluate actions to complete assignments safely and meet identified objectives. Complete actions within established timeframe.
• Exercise independent judgement in coordination and advice to emergency services representatives within the limits of applicable international standards, regulations, policies, and procedures.
• Collaborate with emergency services representatives and external agencies in developing and maintaining emergency response plans, systems, and programs for reliable and resilient response capabilities.
• Understand the role as an emergency services subject matter expert to the client, and approach project tasks with this priority in mind.
• Understand and comply with NIMS-ICS concepts and principles.
• Communicate and ensure understanding of work expectations within the chain of command and across functional areas.
• Recommend a coordinated system of equipment and solutions for emergency response.
• Conduct exercise planning as well as directing the program management, design and development, conduct, evaluation, after-action reporting, and improvement planning of exercises.
• Develop and execute a robust and achievable multi-year Training and Exercise Plan linking emergency services in multi-faceted terrains across a series of interconnected regions.
• Design protocols, policies, training, and procedures in order to ensure adherence to relevant national/international standards; enhancing the client’s ability to manage current issues related to emergent threats and hazards; ensuring professional development; and attaining or maintaining professional certification(s). Consistently provide accurate assessment of Client’s policies and procedures to determine appropriate preliminary dispositions.
• Demonstrate the ability to apply tactical decision-making procedures.
• Follow established procedures and/or safety procedures relevant to given tasks.
• Develop and introduce approved standards and guidelines for a Regional Emergency Services Program.
• Use suitable communication techniques to share relevant information with appropriate project team members on a timely basis to accomplish objectives in a rapidly changing environment.
• Assist in the integration of emerging and state-of-the-art technologies and digital solutions into all aspects of emergency services.
• Work independently and manage time effectively to meet deadlines, as well as the ability to work effectively as an active and contributing team member both stateside and abroad.
• Duties listed are not intended to be exhaustive or exclusive; other duties may be assigned. Management retains the discretion to add to or change the duties of the position as needed.

Minimum Qualifications:

• 8+ years of relevant work experience with a high level of demonstrable leadership and strategic management skills - including management and leadership of multi-sector, multi-cultural, diverse teams in emergency settings.
• Firm understanding of NFPA and ISO standards for emergency services; knowledge of codes and ordinances and an understanding of their effect on fire protection; demonstrates a basic knowledge of various types of building construction.
• Experience in leading or participating in assessments, evaluations, after action reviews, emergency preparedness planning or emergency response strategies.
• Experience in developing, fostering, and working in partnership-based operations in emergencies and evident commitment to the values of localization.
• Firm understanding and knowledge on the technical aspects of emergency response systems and programs.
• Effectively uses geographic knowledge concerning the community and the surrounding vicinity; acquire and retain elementary knowledge of hazardous chemicals, liquids, and gases as well as the combustion properties of materials; advance a hose line up stairwell, ladders, and along the ground to extinguish fires and perform other arduous tasks; and use both manual and mechanical tools.
• Firm understanding of the potential hazards, causes, and behavior of fire; knowledge of fire cause determination.
• Knowledge and skills of the First Responder (uses a limited amount of equipment to perform initial assessment and intervention and is trained to assist other EMS providers) but is also qualified to function as minimum staff for an ambulance.
• Recent experience (within the last 5 years) in conducting training and exercises.
• Experience with the administrative demands of managing training courses (attendance, logistics, course evaluation, etc.).
• Exceptional project, organization, and time management skills.
• Ability to successfully manage time and projects while working autonomously and telecommuting.
• Ability to learn and apply new technology applications within a reasonable time period.
• Proficient with Microsoft Office applications (e.g., Word, basic Excel, Outlook, Teams, PowerPoint) and common internet resources.
• Must have valid Passport with at least two years of validity beyond the planned date of entry and at least 2 pages required for entry stamps.
• Pass background check and be able to promptly begin the work Visa and relocation process.
• Fluent in verbal and written English language; proficiency in additional languages a plus; ability to work in multi-cultural, multi-ethnic teams.
• Certifications/Training:
  • Fire Fighter Officer (NFPA 1021)
  • Firefighter Training (NFPA 1001)
  • Wildland Fire Safety Training (NFPA 1051)
  • Introduction to Wildland Fire Behavior (S-190) (NFPA 1051)
  • Hazmat Operations Level
  • Confined Space Rescue Operations Level
  • Technical Rescue Operations Level (NFPA 1670)
  • An Introduction to the National Incident Management System (IS-700)
  • National Response Framework, An Introduction (IS-800)
  • An Introduction to the Incident Command System (ICS-100)
  • ICS for Single Resources and Initial Action Incidents (ICS-200)
  • Intermediate Incident Command System for Expanding Incidents (ICS-300)
  • Advanced ICS for Command and General Staff (ICS-400)
  • Cardiopulmonary Resuscitation (CPR)
  • Nationally Registered Emergency Medical Technician (NREMT-B)
  
  

Preferred Qualifications:

• Bachelor’s degree in fire science or a similar discipline.
• Experience in emergency management and understanding of the emergency management process.
• Understanding of current national and/or international emergency management policies, guidance, and plans.
• Knowledge and previous experience supporting international clients.
• Fluent in verbal and written Arabic language.
• Certifications/Training:
  • Managing Officer/Executive Fire Officer
  • Fire Operations in the Wildland/Urban Interface (NFPA 1051)
  • Intermediate Wildland Fire Behavior (NFPA 1051)
  • Hazmat Technician Level
  • Confined Space Rescue Technician
  • Technical Rescue Technicians Level (NFPA 1670)
  • Introduction to Application of Data for Fire and Emergency Services Q0696
  • Nationally Registered Advanced Emergency Medical Technician (NREMT-A) or Paramedic (NREMT-P)
  • Global Emergency Medical Registry (GEMR)
  • Basic Trauma Life Support (BTLS)/Pre-Hospital Trauma Life Support (PHTLS)
  • Geographic Area Incident Medical Specialist Training (N-9013)
  • Wilderness Emergency Medical Technician
  • Master Exercise Practitioner Program (MEPP)

Benefits and more:

• 10 paid Holidays
• Vacation Pay
• Sick Pay
• Health, Dental, and Vision
• 401 (K) plan with matching
• Company paid STD and LTD

Why join IEM:

We are a woman owned company in Emergency Management that embraces teamwork, collaboration, flexible performance, actionable solutions, and integrity/ethics. Our work touches everyone. We produce results that matter. Results that save lives – Join us while we build a safe, secure, and resilient world.

Our culture:

IEM believes in the greater good and it is our commitment to attract those who have excellent technical skills, creative minds, and innovative ideas to keep propelling us forward.

IEM is an Equal Opportunity Employer including Vets and Disabled:

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

If you need reasonable accommodation for any part of the employment process, please contact Human Resources and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from Human Resources.