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Digital Performance Coordinator (On-Call)

ICF is a global consulting and technology services provider that partners with government and commercial clients to deliver professional services and technology solutions. They address complex challenges in areas like energy, environment, health, and public safety.

ICF

Employee count: 5000+

Salary: 67k-115k USD

United States only

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Job Description

The Digital Performance Coordinator (On-Call) synthesizes SEO/GEO expertise with advanced analytics to transform complex data into actionable growth strategies and maximized ROI. By leveraging AI-driven insights and real-time trend monitoring, this role ensures the brand remains technically optimized and highly visible in an ever-evolving search landscape. This position requires strong written and verbal communication skills, a high degree of professionalism, independent judgment, organizational skills, the ability to multitask, and flexibility as demands and priorities change.

This is an exciting role offering excellent opportunities for career growth and the chance to work in a dynamic and collaborative organization. You must have strong client relationship management and project coordination skills and consider yourself a strategic thinker and love SEO and digital analytics, testing and performance optimization. The successful candidate must be comfortable interfacing with clients and proactively speaking up to drive projects forward in a way that is tactful, thoughtful, and collaborative. This role requires effective facilitation and communication abilities, both oral and written, as well as proven client engagement and resiliency skills.

As an on-call/freelancer, you might work zero to 30 hours per week, depending on our workload.

As a Digital Performance Coordinator (On-Call), you will:

  • Find the stories within data – finding creative ways to convey complex concepts to teammates and clients with different areas of expertise

  • Work within a multidisciplinary team that includes Digital Marketers, Content Strategists, User Experience Experts, Developers, and other subject matter experts

  • Determine performance using data and create data-driven recommendations for enhancements or improvements

  • Measure the success of SEO/GEO efforts and use data to guide iterative content improvements

  • Assist in creating strategic, actionable recommendations

  • Develop automated, easy-to-access dashboards to empower content owners and other stakeholders to make data-driven decisions

  • Collect website and application metrics

  • Research user behavior and suggest site and experience optimizations

  • Set and monitor Key Performance Indicators (KPIs) over the course of a campaign

  • Conduct competitive analyses, technical/keyword audits while developing SEO/GEO strategies

  • Stay abreast of AI trends and look for ways to improve efficiency

  • Suggest content improvements or additions to improve engagement and digital performance

  • Manage Google algorithm changes and adapting strategy

As a Digital Performance Coordinator (On-Call), you will have:

Basic Qualifications

  • Bachelor's degree or equivalent experience

  • 2+ year’s relevant professional experience with SEO/GEO, analytics tools and data analysis

Professional Skills

  • Proficiency with analytics platforms like Google Analytics, Adobe Analytics, or SiteImprove

  • Experience creating custom analytics events leveraging a tag management system (ex. Google Tag Manager)

  • Planned, implemented, and monitored SEO/GEO improvement efforts

  • Used dashboard tools to represent data (ex. Data Studio, Tableau)

  • Solid skills with Microsoft Office tools

  • Experience with additional optimization and SEO tools other than Google Search Console, (ex. Moz, SEMRush and Screaming Frog)

  • Familiarity with behavioral optimization tools (ex. CrazyEgg, Clarity)

  • Created digital communications or marketing strategies

  • Strong oral and written communication skills

  • Strong attention to detail and the ability to multi-task

  • Ability to create and lead presentations to clients and stakeholders

  • Experience advocating for user needs in a way that also meets client priorities

  • Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude

  • Ability to work independently and to proactively propose solutions while managing multiple projects simultaneously

Job Location(s): This is a remote position (work times may need to align with specific time zones due to client requirements) open to all U.S. citizens.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read our EEOpolicy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please email Candidateaccommodation@icf.com and we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations. 

Read more about workplace discrimination rightsor our benefit offerings which are included in the Transparency in (Benefits) CoverageAct.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process. 

However, we understand that some candidates may require accommodation that involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed. 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$67,355.00 - $114,503.00Nationwide Remote Office (US99)

About the job

Apply before

Posted on

Job type

Part Time

Experience level

Mid-level

Salary

Salary: 67k-115k USD

Education

Bachelor degree

Experience

2 years minimum

Experience accepted in place of education

Location requirements

Hiring timezones

United States +/- 0 hours

About ICF

Learn more about ICF and their company culture.

View company profile

We are ICF, a global consulting and technology services company. For over 50 years, we've been partnering with clients to help them solve their most complex challenges and navigate change. Our journey began in 1969 when Clarence 'Lucky' Lester, a Tuskegee Airman, along with three U.S. Department of Defense analysts, founded the Inner City Fund. Initially, our mission was to finance and support minority-owned businesses in winning government contracts. However, our consulting expertise soon became our primary strength, leading us to reorganize as a consulting firm named ICF Incorporated. Throughout the 1970s and 1980s, we focused on providing consulting services on energy issues to U.S. federal agencies.

Our growth and evolution have been marked by strategic expansions and a broadening of our service offerings. We went public in 1989 after acquiring Kaiser Engineering, becoming ICF Kaiser and venturing into engineering and construction services. Though ICF and Kaiser later split, our consulting business continued to thrive. In 2006, we became ICF International, reflecting our expanding global presence and the increased scope of our services, which now range from advisory to implementation and improvement. Today, with approximately 9,000 dedicated professionals across more than 90 offices worldwide, we combine deep industry expertise with cutting-edge innovation. We're passionate about making a positive impact and work across diverse sectors including energy, environment, infrastructure, health, education, social programs, public safety, and consumer and financial markets. Our commitment extends to fostering a culture where our employees feel their values align with ours, and where their work truly matters. We strive to be a catalyst for shaping a more resilient and prosperous future for our clients and the communities we serve.

Employee benefits

Learn about the employee benefits and perks provided at ICF.

View benefits

401(k) Retirement Matching

ICF offers 401(k) retirement matching.

Pet Insurance

Pet insurance is offered as a benefit.

Flexible Work Arrangements

Flexible work arrangements are offered.

Life Insurance

Life insurance is offered to employees.

View ICF's employee benefits
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ICF

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