United States onlyAs a Sr Account Manager - Airline Partnerships, you will be responsible for managing relationships and driving growth for a portfolio of our strategic airline partners. The Sr Account Manager will represent the company in day-to-day airline partner interactions and will be responsible for growing sales and building long-term relationships to meet enterprise goals. The individual must have account management experience as well as a sales orientation and skill set.
At Hopper you can have an immediate impact in a high-growth environment. Airline sales and distribution is a distinct field, so prior experience in airline distribution (OTA, TMC, GDS, airline, etc.) is preferred.
The strongest candidates will be able to intuitively communicate Hopper’s unique value proposition and frame our benefits to airlines.
What would your day-to-day look like:
- Manage your portfolio of airline accounts like a business: develop and execute growth strategies; track and monitor performance; and drive analysis to identify areas of risk and opportunity
- Understand key business drivers for the airline partner and create specific initiatives to support their overall strategy and direction
- Uncover opportunities to improve commercial relationships; summarize and articulate to internal teams, and develop strategies to address, in collaboration with internal stakeholders
- Organize, schedule and conduct in-person quarterly business reviews
- Work with financial teams on forecast and revenue projections for partnerships
- Develop marketing strategies and execute I/Os with airline partners in support of our Growth team
- Negotiate net new contracts and contract extensions with partners in your individual account portfolio
- Interface between the partner and our internal teams to provide operational support, ensuring delivery of an excellent experience for each traveler
- Develop a strong understanding of the global travel market, with a particular focus on the dynamics of the airline industry including new and legacy distribution capabilities and their economic impact for both the partner and Hopper
An ideal candidate has:
- Minimum 6 years sales/account management experience with successful background of driving revenue growth for key accounts
- Prior experience in airline distribution (OTA, TMC, GDS, or airline) preferred
- Positive attitude; creative and self-motivated and always striving to do your best
- Ability to craft and deliver compelling and data driven presentations
- Team mentality, desire to help the team winExcellent prioritization and time management skills with ability to distinguish urgent from important work
- An innovative and detail-oriented approach to problem-solving
- Passion for travel and technologyStrong value selling skills
- Executive-level business acumen
- Ability to navigate and succeed in a fast-paced and dynamic work environment
- Excellent written and verbal communication skills
Perks of working with us:
- Well-funded and proven startup with large ambitions, competitive salary and stock options
- Quarterly performance bonus
- Unlimited PTO
- Carrot Cash travel stipend
- Flexport All Access Pass OR Work-from-home stipend
- Entrepreneurial culture where pushing limits and taking risks is everyday business
- Open communication with management and company leadership
- Small, dynamic teams = massive impact
- 100% employer paid medical, dental, vision, disability and life insurance plans
- Access to a 401K plan
MORE ABOUT HOPPER
At Hopper, we are on a mission to become the world’s best — and most fun — place to book travel. By leveraging massive amounts of data, advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to help customers spend less and travel better. Ranked the third largest online travel agency in North America, the app has been downloaded nearly 80 million times and continues to gain market share globally.
Here are just a few stats that demonstrate the company’s recent growth:
- Hopper sold around $4 billion in travel and travel fintech in 2022, up nearly 3X over 2021. In 2022, Hopper increased its revenue 2.5X year-over year.
- The company’s bespoke fintech products, such as Flight Disruption Guarantee and Price Freeze, now represent 30-40% of Hopper’s total app revenue.
- Given the success of its fintech products, Hopper launched a B2B initiative called Hopper Cloud in late 2021. Through this partnership program, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory. As its first Hopper Cloud partnership,
- Hopper partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders.
- Recognized as one of the world’s most innovative companies by Fast Company four years in a row, Hopper has been downloaded over 80 million times and continues to have millions of new installs each month.
- Hopper has raised over $700 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. Hopper is primed to continue its acceleration as the world’s fastest-growing mobile-first travel marketplace.
Come take off with us!
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