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HightouchHI

Senior Full Stack Engineer San Francisco / Remote

Hightouch is a Composable Customer Data Platform (CDP) that empowers companies to activate their data warehouse to power personalized marketing and business operations.

Hightouch

Employee count: 51-200

Salary: 180k-270k USD

United States only

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Hightouch’s mission is to empower everyone to take action on their data. Hundreds of companies, including Autotrader, Calendly, Cars.com, Monday.com, and PetSmart, trust Hightouch to power their growth.

We pioneered the Composable Customer Data Platform (CDP), which lets companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. Our new AI Decisioning platform goes a step further, allowing marketers to set goals and guardrails that AI agents can then use to personalize 1:1 customer interactions. Traditionally, only technical teams had the skills to access and use customer data. With Hightouch, every business user can deliver personalized customer experiences, optimize performance marketing, and move faster by leveraging data and AI across their organization.

Our team focuses on making a meaningful impact for our customers. We approach challenges with a first-principles mindset, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.

What else? We’re based in San Francisco but have team members all over the world. Our Series C put us at a $1.2B valuation, and we are backed by leading investors such as Sapphire Ventures, Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.

About the Role

We're looking for a front-end focused full stack engineer (70 - 80% front-end / 20 - 30% backend) to join our fast-growing engineering team, where you’ll help develop delightful and intuitive interfaces that enable non-technical users to easily engage with advanced features.

At Hightouch, full stack engineers work closely with design, product managers, solutions engineers, and customers to understand problems and build polished and intuitive features.

On a typical day, you will be:

  • Architecting and building features end-to-end for a new generation of marketing and growth products
  • Collaborating closely with customers and cross-functional partners - designers, product managers - to understand real-world behavior
  • Working alongside ML engineers to surface insights that empower marketers to make confident decisions

Our ideal engineer is someone who has proven experience working closely with product teams to build user interfaces from zero to one. You should be able to independently lead and architect complex frontend systems, and be proficient in building CRUD applications and with a solid understanding of backend API design and data models.

Our frontend is built in React and Typescript, and our backend is also built on Typescript with some elements of Go.

The salary range for this role is $180,000 - $270,000 USD per year, fully remote and location-independent. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

Interview Process

  • Recruiter Screen (30m): Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit.
  • System Design Screen (60m): Design a system that spans the frontend and backend, focusing mostly on the backend.
  • Frontend Interview (90m): Work with the interviewer to architect and build a complex frontend component.
  • Hiring Manager Interview (30m): Chat with the hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.

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Salary

Salary: 180k-270k USD

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About Hightouch

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We're Hightouch, and we're on a mission to make the best customer data technology in the world available to every enterprise. We were founded by engineers who, after years of working with customer data platforms and AI, saw the transformative impact of enabling business and marketing teams to activate customer data. However, they also recognized the limitations of existing rigid tools like legacy Customer Data Platforms. By building a platform that sits on top of an organization's existing data infrastructure, our founders knew that teams could unlock a more performant, flexible, and secure solution to activating customer data at scale — and thus, Hightouch was born.

Our Composable Customer Data Platform (CDP) empowers companies to activate their data warehouse to power personalized marketing and business operations. We enable anyone to deliver personalized customer experiences, optimize performance marketing, and move faster by leveraging data and AI across their organization. With Hightouch, you can use your data warehouse to power business growth. Enterprises use our platform to collect behavioral events, resolve identities into Customer 360 profiles, build audiences, sync data to over 200 destinations like ad platforms and CRMs, and analyze the results of marketing campaigns. We've built a product that can handle the scale of the largest enterprises' most intense customer data use cases. Now, we are dedicated to helping enterprises around the world leverage the most innovative technologies in AI and customer data to grow their business. We believe in a future where marketers can break free from manual work, using AI to achieve 1:1 personalization by simply setting goals and letting AI agents decide the next best action for each individual customer.

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