Job Location:
Remote Position (Hybrid if Local to Bakersfield or Dallas/Fort Worth, TX) **We are hiring remotely, however; work hours are based on PST, with some flexibility**
Are you EPIC?
Do you have the ability to demonstrate, understand and apply HFD’s core purpose and
values in all that you do? At HFD, our mission is to make healthcare more affordable by giving everyone a better way to pay. In order to accomplish this mission, we must ensure that our team is aligned with our E.P.I.C. values:
- Excellence: Always exceeding expectations!
- Passionate: Executing with boldness!
- Innovative: Pioneering a better way!
- Collaborative: Together we win!
The EPIC Treasury Services Specialist we are looking for:
Reporting to the Sr Finance Operations Lead, we are seeking a highly organized SAO ACH Operations Specialist to support the company’s automated payment processing and treasury workflows. This role is responsible for daily ACH operations, including file transmissions, exception handling, bank communication, and reconciliation support. The ideal candidate brings strong attention to detail, thrives in a fast-paced, deadline-driven environment, and is experienced in high-volume transaction processing.
This position plays a critical role in maintaining the accuracy, compliance, and efficiency of our shared accounting and treasury operations.
As a Treasury Services Specialist, you will:
- Process daily ACH disbursement files, ensuring timely and accurate transmission to banking partners
- Monitor ACH returns, NOCs, and exceptions, resolving issues in coordination with internal teams
- Review ACH file validations for formatting, cutoff timing, and dual control approvals
- Track and respond to ACH-related inquiries from business units and vendors
- Maintain accurate logs of ACH file activity and bank confirmations
- Assist with bank portal activity and file uploads as required
- Support daily cash position tracking for ACH-related activity
- Assist Treasury and Accounting teams with bank reconciliations and variance investigation
- Monitor ACH batch statuses and report on completion, errors, or delays
- Prepare internal logs and documentation for SOX and audit purposes
- Ensure adherence to NACHA rules, internal policies, and SOX controls
- Identify and escalate ACH processing issues or control gaps
- Collaborate with Treasury and IT on automation, system enhancements, and process improvements
- Support team with Hubspot and emails
- Maintain current documentation on procedures and best practices
- 2+ years of experience in ACH, treasury operations, or payment processing
- Familiarity with NACHA file formats and ACH lifecycle (initiations, returns, reversals, etc.)
- Experience with bank portals and ERP/financial systems (e.g., Oracle, SAP, Workday)
- High level of accuracy, organization, and professional discretion
- Ability to prioritize in a deadline-driven, high-volume environment
- Strong Excel skills and data reconciliation experience
- Effective written and verbal communication skills
- Ability to pay close attention to detail and be self-motivated
- Ability to multitask and excel in a fast-paced environment
- Intermediate proficiency in Microsoft Excel
Preferred Qualifications:
- Shared services or centralized finance environment experience
- Knowledge of SOX controls related to payment processing
- Exposure to additional payment types (e.g., wires, RTP, virtual cards)
- Experience with automation tools or workflow platforms (e.g., Alteryx, Power Automate)
Benefits:
- Medical, Dental, Vision Insurance
- 401k with 4% company match.
- Time off: 10 days of PTO, 6 days of paid sick time, plus 6 paid holidays and 1 floating federal holiday.
- EPIC company culture