United States onlyHeartbeat Health is seeking a Medical Assistant to join our virtual clinic Monday through Friday from 9-5 pm PST.
About the Role
- Patient care:
- Prepare patients for physician visit
- Connect with patients, ensure video and audio work, add interpreters as needed
- Obtain signed telehealth consent
- Obtain photos of insurance cards
- Clinical duties:
- Prepare patients for physicians
- Document up to date med list with dosing
- Document Medical History
- Document Primary Complaint
- Administrative tasks:
- Schedule follow up appointments
- Appointment confirmation calls for next day
- Chart checks
- Chart Prep for visits for the next day
- Discover and recommend better ways to communicate, connect, and build relationships with Heartbeat patients
- Proactively identify opportunities for improvement and risk mitigation
- Execute policies that promote the best patient experience
About You
- High school diploma or equivalent
- Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification required
- 1-3 Years of experience as a Medical Assistant
- Exceptional people skills and a GREAT communicator
- Passion for delivering an outstanding patient experience
- Detail-oriented with a focus on processes
- Fast learner while being flexible and adaptable
- Outstanding organizational and multitasking abilities
- Self-driven and excited to support new technology
- Experience with providing virtual care to patients is a plus
Why you'll love working here
- We're mission-driven: we're revolutionizing the way cardiovascular care is delivered
- Up for the challenge: make a big impact by joining a fast-growing team in its early stages
- Great people: become a part of something incredible, and do it with an exceptionally talented, multidisciplinary team.
- We care about diversity: diversity allows us to build an excellent patient experience. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
In addition to finding people who are truly excellent at what they do, our team is founded on a set of values we hold close to heart:
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
