Communications Manager

Hazel Health, the leader in school-based telehealth, partners with school districts as an extension of the school health team to provide mental and physical health services to K-12 students where they are–at school or at home. Nearly 4 million students are eligible for Hazel care across over 150 school districts nationwide. Hazel’s mission is to transform children’s access to health care because when students feel better, they learn better.

Physical and mental telehealth has become more relevant in the lives of children than ever before. Hazel is experiencing tremendous company growth as we respond to our nation’s call for equitable, affordable, and safe virtual access to healthcare.

We are a mission-driven team of healthcare and business leaders, educators, and tech innovators, bringing together our unique skills in a meaningful way to do good in the world. Please consider joining us to share your gifts and talents with a growing and diverse organization, working to make healthcare available to all students.

The Role: Communications Manager

Location: Remote

What You’ll Do:

• Develop and execute a holistic communications strategy to effectively convey the company's key messages to a wide range of stakeholders — including school districts, health plans, media, and the students and families we serve.
• Serve as the primary point of contact for press/media inquiries and cultivate relationships with national, healthcare, and education outlets, along with journalists and industry influencers, to secure positive press coverage.
• Media train Hazel Team Members as spokespeople for press interviews and speaking engagements as needed.
• Create compelling written content for press releases, articles, blog posts, social media posts, newsletters, and case studies.
• Oversee the company's social media presence and develop engaging content to increase brand awareness and drive engagement.
• Manage crisis communication strategies and respond promptly to issues or negative publicity to protect the company's reputation.
• Work directly with Hazel Health’s Research and Data & Analytics teams to craft data-driven stories to communicate our impact clearly across channels.
• Monitor and analyze media coverage and industry trends to identify opportunities for proactive communication and thought leadership.
• Customer storytelling

Qualifications:

• Minimum of 5 years of experience in corporate communications, public relations, or related field
• Bachelor's degree in Communications, Public Relations, Journalism, or related field (Master's degree preferred)
• Experience developing multi-stakeholder communication strategies in complex spaces, with a deep preference for a background in the healthcare or education verticals.
• Excellent written and verbal communication skills, with keen attention to detail and the ability to craft clear, concise, and compelling messages that speak directly to a given audience.
• Strong media relations skills and experience interacting with journalists and other media professionals.
• Proven ability to effectively manage multiple projects and deadlines in a fast-paced environment — experience working in start-ups is a plus.
• Experience in crisis communication and reputation management is a plus.
• Proficiency in Google Suite, social media platforms, and media monitoring tools.

We are looking for diverse individuals who want to support our mission and values. Please consider applying even if you don't fully meet 100% of these criteria.

Total compensation for this role is market competitive, with a base salary range of $95,000 to $130,000, a management bonus, a 401k match, healthcare coverage, paid-time off, and a broad range of other benefits and perks. Peruse our benefits at Hazel Health Benefits.

Hazel’s Core Values:

• Exceptional Partnership: We seek to understand, align, and then work to exceed the highest expectations of those we serve.

• Always Accountable: We set high standards for ourselves and each other and deliver. We do what we say we are going to do.

• Make it Happen: Every teammate has the power and responsibility to make our company better. We are collectively imagining and building the product and company of our dreams.

• One Team: Our success is driven by building relationships and collaborating across teams, geographies and functions. Bringing in diverse perspectives and understanding everyone’s personal story drives to transformative solutions.

• Never Stop Innovating: We are bold. Our goal is to make transformational change. Sometimes we will fail, and we use it to learn and drive forward.

• Drive Impact: Everything comes down to the impact Hazel makes on people - our families and students, our teammates, our partners, our neighbors, ourselves.

Our Benefits:

This is an exciting position in a fast-paced organization. We offer:

• A competitive compensation package
• A positive, supportive, and passionate team
• Generous, high-quality medical, dental and vision coverage
• 401K with a 100% employer match for contributions up to 4% of salary
• 15 days PTO and 10 paid holidays annually
• Flexible Spending Account (FSA) and option for Health Spending Account (HSA) depending on medical coverage
• Employer-paid short-term and long-term disability and employer-sponsored life insurance

Our Stance On Diversity:

At Hazel, we don’t just accept differences—we thrive on them. We recognize that having diverse perspectives and backgrounds among our teammates makes our company, our solutions, and our service to families and schools stronger. We are committed to making Hazel an inclusive work environment and helping all staff grow professionally.

Hazel is proud to be an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, national origin, sex, gender identity, sexual orientation, age, marital status, disability status, or Veteran status.

All offers of employment are conditioned on a candidate’s consent to a background check and our satisfaction with the results. Qualified candidates with arrest and conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.