United States onlyAbout us
CommunicateHealth is a growing health communication firm with a passion for health literacy and human-centered design. Our mission is to improve lives by designing health information that’s easy to understand and use. The CommunicateHealth team is committed to this mission — and to helping each other do big things every day. Together, we design inspiring solutions that transform the way people think about health.
About you
You’re an experienced manager with a passion for clear communication with staff and stakeholders. You have experience guiding teams to design, develop, launch, maintain, and evaluate digital communication products — delivering successful outcomes on time and in budget. You effectively align decision makers on a shared vision in order to create products that meet the needs of priority audiences and follow best practices in accessibility, SEO, UX, and product performance. You set others up for success by assigning tasks with clear expectations and provide support and guidance along the way. You enjoy working collaboratively, are skilled in giving and receiving feedback, and are excited to provide performance management and mentorship for a diverse team. The most competitive candidates will have experience managing Federal government contracts.
What you’ll do
The core functions of this role include:
- Serve as the primary point of contact for clients in health agencies and organizations
- Oversee multidisciplinary teams to develop digital health communication products, build and maintain features and content on health websites and applications, and conduct evaluation activities
- Develop project work plans that align with clients’ goals, priorities, and scope of work
- Proactively communicate with clients about risks to scope, approach, and timeline or budget — and share potential tradeoffs and solutions
- Manage projects throughout the contracting lifecycle, from procurement to closeout
- Develop and maintain project budgets, including estimating level of effort
- Plan for necessary resources, including staff labor and subcontractor/vendor support, to complete tasks within budget
- Ensure project staff receive equitable opportunities, coaching, feedback, and support
Requirements
- Demonstrated experience managing the design, development, launch, maintenance, and evaluation of digital health communication products
- At least 2 years of experience managing projects in a consulting or agency environment for clients in the public health sector
- BA or MA in Business, Marketing, Communication, Public Health, or a related field
- Strong customer service mindset
- Excellent clear communication skills and great attention to detail
Benefits
We care CommunicateHealth is committed to workplace diversity and providing equal employment opportunities for all qualified applicants and employees. We proactively seek out diverse perspectives and apply them to strengthen our work and our employee experience. At CommunicateHealth, we acknowledge that our employees are the best and brightest, and we want to compensate you accordingly!Excellent benefits
A healthy social and emotional work environment
Personal and professional development and training
