Infrastructure Engineer II - Productivity Systems & Services

Our Organization

We use the Tao of HashiCorp as our guiding principles for product development and operate according to a strong set of company principles for how we interact with each other. We value top-notch collaboration and communication skills, both among internal teams and in how we interact with our users. We take care to balance and be responsive to the needs of our open source community as well as our enterprise level customers.

Engineering at HashiCorp is largely a remote team, and this role is no exception. We are looking for a Full-time Remote Employee within the US. While prior experience working remotely isn't required, we are looking for team members who perform well given a high level of independence and autonomy.

Our Team

The HashiCorp Productivity Systems & Services (PSS) team is committed to supporting all of our product teams in their delivery of high-quality software, which meets all of the obligations of our contributors, practitioners, and customers. PSS builds and hosts critical systems for artifact storage, the delivery pipeline, continuous integration, developer tooling, and more. We are seeking a mid-level Infrastructure Engineer to join our team!

Here’s what you can expect to accomplish on the Internal Platform & Services team at HashiCorp:

Within 1 month you will:

• Learn about HashiCorp’s products, teams, peers, and processes
• Ship your first infrastructure project using HashiCorp tooling like Packer, Terraform, Nomad, and Consul
• Have one on ones with every member of our team and members of other teams
• Experience the HashiCorp culture and get familiar with the Tao of HashiCorp

Within 3 months you will:

• Become a trusted member of the PSS team and a subject matter expert on the systems we build and support
• Take an active role in recommending and designing internal systems to support product, engineering, and security teams
• Recommend improvements to the systems the team builds and supports

Within 6 months you will:

• Drive the research and testing of systems to help meet the needs of our Engineering teams, including writing RFCs to show what thoughts and considerations went into the selection of the system
• Build, deploy, and support new platform components
• Help develop a mature monitoring and alerting methodology for our systems
• Provide occasional after-hours support for our tools in the event of an outage

You may be a good fit for our team if:

• You are comfortable and enthusiastic about adopting the HashiCorp way of building systems using an infrastructure as code approach and taking advantage of immutable infrastructure
• You’ve got a good handle and understanding of of platform engineering
• You have hands-on experience with configuration management tools such as Ansible, Chef, Puppet, or Salt to manage Linux and/or Windows hosts. A thoughtful understanding about when and how to use them and the tradeoffs incurred
• You have experience operating AWS, Azure or Google Cloud including access control (IAM) and some network topology design
• You have experience using source management tools like Git
• You have experience with and are comfortable with programming languages, particularly Golang
• You have experience with monitoring and alerting as a means of proactively increasing uptime and reliability
• You have a willingness to learn new technologies and methodologies
• You understand the difference between shipping a project that’s done versus a project that is perfect
• You have a customer-centric attitude and willingness to enthusiastically support the engineering teams to help HashiCorp continue to deliver great products and services

About the Application Process

Please note, as communication is a critical aspect to how we work, a cover letter is a great way to provide a sample of how you communicate. Feel free to create a cover letter and describe why you're interested in working at HashiCorp, and what draws you to this role in particular.

About the Interview Process

The interviewing process for the Productivity Systems & Services team will have several phases. First, you will have a short call with the hiring recruiter for the position. After that, you will chat with the hiring manager to discuss the role and gauge your interest in coming on board. Then you will have three to four “panel” interviews with individual members of the team.

Individual pay within the range will be determined based on job related-factors such as skills, experience, and education or training.